Operations Coordinator

8Fleet Inc. • Chicago, IL

19d • $65,000 - $70,000 • Onsite

About The Position

8Fleet is hiring an Operations Coordinator to help run its new Chicago market. The role keeps driver shifts covered, vehicles assigned and ready, and operational information consistent across the team. It is an on-site, hands-on position in a fast-paced environment, working closely with Chicago market leadership and helping build processes and reporting as the market grows. The role supports a 24/7 operation, with some early mornings, evenings, or weekends expected, particularly around launch. The company describes potential growth paths into supervisor, analyst, and operations management roles.

Requirements

• At least 2 years of experience in operations, dispatch, logistics, fleet, transportation, or another fast-moving operations environment.
• Strong organization and follow-through, including the ability to close loops without being chased.
• Strong skills in Google Sheets or Excel and comfort using data to make decisions.
• Clear, calm communication with drivers, teammates, and leadership, especially when issues arise.
• Flexibility to support a 24/7 operation, including some early mornings, evenings, or weekends.

Nice To Haves

• Experience in rideshare, delivery, rental car, or fleet operations.
• Experience with scheduling or fleet tools such as Deputy, Samsara, Fleetio, or similar tools.
• Experience launching a new market, site, or operation.
• Bilingual English/Spanish.

Responsibilities

• Build and manage driver schedules and shift coverage, fill gaps quickly, and keep vehicles earning.
• Coordinate vehicle assignments, handoffs, and availability with Fleet Support and Maintenance to minimize downtime.
• Serve as the first point of contact for drivers and supervisors on day-to-day issues and route unresolved issues to the appropriate owner.
• Track daily metrics, including coverage, utilization, attendance, and vehicle status, and provide clear updates to leadership.
• Identify recurring problems, document processes, and help implement improved processes and tools.
• Support launch logistics, driver communications, supplies, and site needs for the Chicago market.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Paid time off.
• Sick pay.
• Equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed