Operations Coordinator

Wallenius Wilhelmsen•Houston, TX
•$46,000 - $66,000•Onsite

About The Position

Wallenius Wilhelmsen is seeking an Operations Coordinator for its equipment processing center in Houston, Texas. The role coordinates customer account activities and production work orders, tracks inbound parts and equipment, maintains inventory records and systems, and reports results to management and customers. The position operates in a professional shop/yard environment and uses standard office equipment.

Requirements

  • Strong written and verbal communication skills to interface with customers and employees.
  • Basic math skills.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.
  • Intermediate proficiency in MS Excel and working knowledge of MS Windows and Word.

Nice To Haves

  • One year of experience in customer service and inventory control procedures.

Responsibilities

  • Respond to customer service inquiries about account activities, priorities, and status.
  • Open, close, and reconcile production work orders.
  • Prioritize and assign work orders to appropriate employees for completion.
  • Coordinate account activities, priorities, and status with manufacturing personnel and the Third Party Logistics Provider.
  • Track inbound parts and equipment and forecast incoming volume.
  • Maintain equipment inventory, including tracking, location, status, organization, and billing systems.
  • Enter product receipts and picks into the inventory management system and verify information accuracy.
  • Prepare reports and analyze results for management and customers.
  • Cross-train and perform other administrative functions, including dispatching parts and equipment and printing bills of lading (BOLs).
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