Operations Coordinator

City of New York•New York City, NY

About The Position

The Operations Coordinator works in the New York City Department of Citywide Administrative Services’ Office of General Counsel (OGC), supporting the operational needs of the office in close coordination with the Strategic Operations Team. The position reports directly to the General Counsel and operates under general supervision, with latitude for independent judgment. The role coordinates meetings, calendars, hiring, and other administrative work, and handles sensitive and confidential information with discretion. The successful candidate is expected to be organized, detail-oriented, adaptable, able to prioritize and think critically, and an effective communicator who asks questions and provides clear guidance on assigned tasks. OGC provides legal support across areas including real estate, human capital, procurement, discipline and labor relations, litigation involving City-owned property, legislative review, fleet administration, energy, and facilities management. The Operations Coordinator serves as a key administrative contact and supports communications, follow-up, presentations, correspondence, data entry, project logistics, and other office needs.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties described; or high school graduation or equivalent and six years of such experience; or equivalent education and/or experience.
All candidates must have at least one year of experience in community work or community-centered activities as described in the qualifications.
Ability to handle sensitive and confidential information with discretion.
Strong organization, attention to detail, adaptability, prioritization, and critical-thinking skills.
Strong communication skills, including the ability to ask and field questions to ensure effective guidance on assigned tasks.

Responsibilities

Act as the General Counsel’s primary point of contact for internal and external stakeholders.
Provide direct administrative support to the General Counsel, including calendar management and coordination, answering phones, staffing events, sending reminders, and taking notes.
Ensure communications and correspondence receive timely responses.
Cultivate relationships across service lines and with key partner agencies across the City.
Follow up on assignments and tasks given to staff by the General Counsel to help ensure deadlines are met.
Prepare presentations, including tables and summaries, under the General Counsel’s guidance or in coordination with the Strategic Operations Team.
Draft correspondence for the General Counsel’s review and signature upon request.
Perform data entry and maintain databases as requested.
Collaborate with the team to plan and execute special projects and manage logistics.
Support management and perform other administrative duties.
Support administrative tasks, special projects, and other duties across the portfolio as needed.