Operations Coordinator
About The Position
The Operations Coordinator is a clerical position at the Jerome Distribution Center that supports efficient operations and customer satisfaction. The role is a key resource for customers, truck drivers, and warehouse employees, handling customer service activities such as responding to inquiries, processing orders, and resolving complaints promptly and courteously. The coordinator also answers phones and performs other clerical duties as directed by the Manager. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. The base pay is $22.00 per hour, with performance incentive programs that provide additional earning potential.
Requirements
- Positive attitude and strong work ethic.
- Dependability and ability to contribute as a reliable team player, with a focus on safety and efficiency.
- Strong verbal and written communication skills.
- Attention to detail and ability to handle data entry and load coordination accurately and efficiently.
Responsibilities
- Oversee scheduling and movement of loads entering and leaving the distribution center.
- Communicate with customers, truck drivers, dispatchers, and warehouse employees by email, phone, or in person.
- Accurately enter inventory data, create invoices, and generate bills of lading.
- Help troubleshoot and resolve customer issues while maintaining quality control.
- Respond to customer inquiries, process orders, and handle complaints promptly and courteously.
- Answer phones and perform other clerical duties as directed by the Manager.
Benefits
- Performance incentive programs
- Tuition reimbursement
- Employee recognition programs
- Health insurance
- Paid holidays
- Paid vacation
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
