Operations Coordinator

GCL•New York City, NY

19d

About The Position

The Operations Coordinator supports the logistics of domestic and global fine art exhibitions for DIETL by Rock-It, which provides specialized freight forwarding, customs brokerage, and secure climate-controlled storage for collectors, auction houses, galleries, and museums. The role coordinates shipments and related schedules, budgets, documentation, and communications in a fast-paced logistics environment. The work schedule fluctuates with weekday workloads and may include after-hours and weekend work as needed.

Requirements

Be open to change and advocate for continuous improvement.
Be highly organized and able to multitask.
Be able to work in a fast-paced and dynamic environment.
Have excellent communication skills.
Be results-oriented and willing to take ownership of assigned projects.
Be a team player with a positive attitude.

Responsibilities

Complete Transportation Security Administration (TSA) training and certifications.
Coordinate logistics, schedules, budgets, and payments with customers, vendors, colleagues, agents, and other involved parties.
Prepare estimates and project budgets.
Research and present transportation schedules and routing options.
Advise on appropriate packing solutions for fine art.
Book airfreight with airlines or steamship lines.
Understand and carry out export procedures.
Understand import and U.S. Customs procedures.
Prepare export documentation, including air waybills, delivery orders, and packing lists.
Obtain and prepare documents for U.S. Customs entries.
Become familiar with TSA compliance issues related to international shipments.
Become familiar with U.S. permitting requirements, including those of the U.S. Fish and Wildlife Service, USDA, OFAC, and other agencies.
Research and compile project schedules, shipping requirements, and deadlines.
Create and submit invoices for services provided.
Provide live documentation and courier assistance at JFK.

Benefits

18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
Medical, dental, and vision plans.
Employer HSA contributions for employees who choose a high-deductible health plan.
Telemedicine through MDLive and mental health support through an Employee Assistance Program.
401(k) match.
Employer-funded basic life, AD&D, short-term disability, and long-term disability insurance.
Paid parental leave for all parents.
Continuing education reimbursement.
Charitable donation matching.
Free tickets to client events when available.
Company events, including birthday lunches, sports outings, and volunteer opportunities.
Optional supplemental accident, critical illness, and hospital indemnity insurance.
Optional pet insurance through MetLife.
Potential discounts on home and auto insurance through Farmers Insurance.