Operations Center Manager (onsite)

RTX•Rockford, IL
•$132,400 - $251,600•Onsite

About The Position

The Operations Center Manager provides strategic leadership to a large team of experienced manufacturing operations professionals, including five frontline managers who collectively oversee approximately 130 employees across two shifts. The role establishes long-term objectives and performance guidelines, directs scheduling and sequencing of work, and drives production innovation to optimize cell performance, productivity, and alignment with organizational goals. The position is responsible for all or a major portion of processing operations in a plant. It oversees production operations, including shop-floor and workforce management and flow-disruption management, as well as maintenance, plant engineering, scheduling, and personnel. The manager works across multiple manufacturing disciplines and supports business travel up to 10%. The role is onsite in Rockford, Illinois, and requires a U.S. Person. No security clearance is required.

Requirements

  • University degree and at least 10 years of relevant experience, or an advanced degree in a related field and at least 7 years of experience.
  • At least 3 years of experience leading direct reports in manufacturing operations, such as as a site leader, operations leader, quality leader, engineering leader, or planning leader.
  • Experience with Six Sigma/CORE and lean manufacturing processes, or equivalent.
  • Must be a U.S. Person.

Nice To Haves

  • Working knowledge and applied experience with SAP.
  • Experience leading managers who have their own direct reports.
  • Experience in a bargaining-unit-represented facility.
  • Engineering or technical background with demonstrated knowledge of manufacturing processes such as machining, chemical, or assembly.

Responsibilities

  • Ensure all quality-related items for the unit or shift are completed and documented to meet established quality standards.
  • Lead cost-reduction efforts and process improvements to improve operational efficiency and cost effectiveness.
  • Lead scheduling for the unit or shift to keep operations aligned with established production schedules.
  • Direct work sequencing, including build and delivery, to maintain smooth operations and optimal resource use.
  • Resolve materials and logistics problems to ensure material availability and smooth operations.
  • Establish performance objectives and lead cell performance and productivity.
  • Lead production innovation, including additive manufacturing, to enhance production capabilities.
  • Partner with customers to understand their needs and issues and ensure satisfactory service.
  • Manage all or a major portion of plant processing operations.
  • Oversee production operations, shop-floor management, workforce management, flow-disruption management, maintenance, plant engineering, scheduling, and personnel.
  • Manage and supervise manufacturing production disciplines within Operations.
  • Perform professional or management work across multiple Manufacturing disciplines.
  • Support business travel, up to 10%.

Benefits

  • Relocation eligibility.
  • Medical, dental, and vision insurance.
  • Three weeks of vacation for newly hired employees.
  • 401(k) plan with employer matching funds and a separate employer retirement contribution, including a Lifetime Income Strategy option.
  • Tuition reimbursement program.
  • Student Loan Repayment Program.
  • Life insurance and disability coverage.
  • Optional pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal coverage, and identity theft protection.
  • Birth, adoption, and parental leave benefits.
  • Fertility and family-planning benefits.
  • Adoption assistance.
  • Autism benefit.
  • Employee Assistance Plan, including up to 10 free counseling sessions.
  • Wellness rewards program.
  • Virtual doctor visits.
  • Child and elder care services.
  • Second-opinion medical expert program.
  • Flexible spending accounts.
  • Flexible work schedules.
  • Paid time off and holidays.
  • Potential annual short-term and/or long-term incentive compensation, depending on position level and collective-bargaining coverage.
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