Operations Manager (onsite)
About The Position
The Operations Manager is accountable for end-to-end operational execution within a defined manufacturing area, product line, or operational segment. The role ensures safe, predictable, and efficient product delivery by managing daily shop-floor performance, driving adherence to standard operating models, enabling cross-functional alignment, and escalating risks that could threaten customer commitments. The position integrates Manufacturing, SIOP, Supply Chain, Quality, EH&S, and Security inputs to achieve safety, quality, delivery, cost, and inventory goals while reinforcing enterprise-wide governance, standardized processes, and operational discipline. The manager develops production supervisors, operators, and support personnel; promotes accountability and collaboration; and drives continuous improvement and operational excellence. The role is primarily onsite in Rome, New York, and requires willingness and ability to travel up to 15% of the time.
Requirements
- University degree and at least 10 years of relevant experience, or an advanced degree in a related field and at least 7 years of experience.
- U.S. citizenship; only U.S. citizens are authorized to access information under the program or contract.
- At least 5 years of manufacturing leadership experience.
- At least 3 years of experience with production planning, KPI management, and manufacturing systems (ERP/MRP).
- At least 2 years of experience with Lean, CORE, Six Sigma, and structured problem-solving methodologies.
- Ability to interpret capacity plans, schedules, cost models, and performance dashboards.
- Ability to influence without authority in a matrixed organization.
- Ability to communicate with all levels of the organization.
- Willingness and ability to travel up to 15% of the time.
Nice To Haves
- Bachelor’s degree in Manufacturing, Engineering, Operations Management, or a related field, or equivalent experience.
- Experience with machining or precision manufacturing.
- Experience with equipment, workflow, and quality requirements.
- Understanding of ERP/MRP/MES systems such as SAP, Solumina, Kinaxis, Pelico, or Tableau.
Responsibilities
- Own shop-floor execution, including production order management, flow stabilization, constraint resolution, and readiness to meet customer delivery commitments.
- Drive adherence to the Master Production Schedule (MPS), resolve throughput barriers, and escalate systemic risks through tier-meeting governance.
- Monitor daily SQDCP performance and execute corrective actions to close schedule, quality, or cost gaps.
- Identify operational risks, develop recovery plans, and consolidate cross-functional inputs for delivery performance.
- Ensure accurate labor planning, cross-training effectiveness, and use of capacity assumptions owned by Manufacturing and SIOP.
- Manage and develop production supervisors, operators, and support personnel.
- Set clear expectations for operating discipline across hourly and salaried employees.
- Drive continuous improvement, including process optimization, waste reduction, and productivity enhancements using Lean, Six Sigma, and similar methods.
- Support site budgeting, cost control, and resource planning.
- Lead by example and promote accountability, collaboration, and operational excellence.
- Support Manufacturing Process Reviews, control plan updates, and yield improvement initiatives as required.
- Reduce overdue or aged work in process (WIP), trapped inventory, and other sources of working-capital inefficiency.
- Travel up to 15% of the time.
Benefits
- Medical, dental, and vision insurance.
- Three weeks of vacation for newly hired employees.
- 401(k) plan with employer matching funds and a separate employer retirement contribution, including a Lifetime Income Strategy option.
- Tuition program.
- Student Loan Repayment Program.
- Life insurance and disability coverage.
- Optional pet, home and auto, additional life and accident, critical illness, group legal, and identity theft protection coverages.
- Birth, adoption, and parental leave benefits.
- Fertility and family-planning benefits and reimbursement.
- Adoption assistance.
- Autism benefit.
- Employee Assistance Plan, including up to 10 free counseling sessions.
- Healthy You incentives and wellness rewards program.
- Virtual doctor visits through Doctor on Demand.
- Child and elder care services through Bright Horizons.
- Second-opinion program through Teladoc Medical Experts.
- Short-term and long-term disability, flexible spending accounts, flexible work schedules, paid time off, and holidays may be available, depending on the business unit and collective-bargaining coverage.
- Annual short-term and/or long-term incentive compensation programs may be available depending on position level and collective-bargaining coverage; payments are not guaranteed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
