Onsite Operations Manager

Mid America Health•Greenwood, IN

4d•$80,000 - $90,000•Onsite

About The Position

School Smiles On-Site Dental is seeking an Operations Manager in Greenwood, Indiana, to oversee daily operations and support the performance of a multi-state division. The role combines strategic oversight with hands-on operational management, including supervising and training staff, managing clinic schedules, and supporting dental clinics across multiple sites and states. The Operations Manager will drive growth and process improvement initiatives, improve operational performance, and help ensure departmental goals are achieved.

Requirements

Bachelor’s degree; a degree in Business or Healthcare Management is preferred.
At least 3 years of supervisory or regional manager experience in healthcare or dental office management.
Demonstrated success managing multi-site operations and overseeing staff and schedules across multiple locations.
Strong verbal and written communication skills.
Ability to take initiative, exercise sound judgment, and make effective decisions independently.
Strong relationship-building and leadership skills.
Ability to manage and prioritize multiple responsibilities in a fast-paced environment.
High degree of professionalism, confidentiality, and customer service excellence.
Proficiency in Microsoft Office business applications.
Experience with scheduling and payroll systems; Paycom is preferred.

Nice To Haves

Previous dental experience.
Working knowledge of dental procedures and terminology.
Experience with dental practice management software.

Responsibilities

Analyze daily performance reports and key metrics to identify trends, risks, and opportunities, and develop and implement strategies to achieve departmental goals.
Identify operational challenges, implement solutions, and monitor results to support continued improvement and departmental success.
Manage daily operations supporting dental clinics across multiple sites and states.
Lead, supervise, train, and support office staff, setting clear expectations and accountability for performance.
Oversee staff scheduling, payroll, and other assigned human resources functions.
Collaborate with leadership to support efficient, compliant, and patient-centered operations.
Monitor office staff and clinic performance metrics, identify improvement opportunities, and implement solutions.
Foster a positive, professional, accountable, and service-oriented team culture.
Communicate effectively with staff, leadership, clinical teams, and organizational partners.