Operations Associate, Temporary Part- Time - Gold Coast

Reformation • Chicago, IL

1d • $17 - $19 • Onsite

About The Position

The Operations Associate supports daily store operations, standardizes processes, assists with merchandising and inventory control, and maintains a clean, organized store environment. The role helps achieve store goals while creating a positive shopping experience. The position is temporary and part-time, based in Gold Coast, and requires at least 20 hours per week across at least three days per week, including weekends. Scheduling may include days, nights, weekends, and holidays when required by business needs.

Requirements

• At least 1 year of relevant experience in a fast-paced, creative service environment.
• Familiarity with the user functionality of desktop, mobile, tablet, and digital technologies.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and ability to interact effectively with diverse personalities.
• Self-motivation and a driven approach to taking on new challenges in work and career.
• Availability to work a minimum of 20 hours per week and a minimum of 3 days per week, including weekends.
• Ability to work a flexible schedule that may include days, nights, weekends, and holidays as required by business needs.

Responsibilities

• Support operational efforts required to achieve store goals.
• Maintain seamless store operational procedures and accurately track in-store inventory.
• Track, receive, and process inbound inventory shipments.
• Complete inventory tasks, including inbound and outbound store transfers, shipment processing, and omnichannel order processing.
• Receive, hang, steam, tag when applicable, and organize shipments in the back of house.
• Support markdown completion when applicable.
• Submit facilities tickets to support maintenance, presentation, and organization.
• Organize store supplies and maintain a back-of-house environment consistent with brand and concept standards.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
• Replenish the sales floor as products are sold, maintaining visual presentation and inventory levels to brand standards.
• Support visual merchandising for new products and adjust displays when products sell out or sell through.
• Execute visual displays and mannequins when directed.
• Provide service that earns extraordinary customer experience feedback and service-evaluation scores.
• Contribute to loss prevention across the business.
• Uphold the time and attendance policy and bring an ambitious, passionate attitude to work.
• Help maintain an inspiring store environment where products are easily accessible.
• Understand and reflect Reformation’s core values and culture in all work.
• Maintain a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical insurance for eligible employees.
• Dental insurance for eligible employees.
• Vision insurance for eligible employees.
• Commuter benefits for eligible employees.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
• Fertility care support through Carrot and up to $5,000 USD in reimbursement for related fertility expenses after one year of employment.
• Yearly donations to community efforts.
• Clothing discount.
• Culture events, including annual Ref Values week and Volunteer Time Off.
• Opportunities for growth and collaboration with colleagues around the world.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed