Operations Associate, Part Time - South Coast Plaza

Reformation • Costa Mesa, CA

4d • $16 - $25 • Onsite

About The Position

The Operations Associate supports daily store operations, standardizes in-store processes and merchandising, and helps maintain a clean, organized, and inspiring store environment. The role supports store goals and inventory control while helping create a positive customer shopping experience. The position requires at least 20 hours per week across at least three days, including weekends, and a flexible schedule that may include days, nights, weekends, and holidays as business needs require.

Requirements

• At least 1 year of relevant experience in a fast-paced, creative service environment.
• Familiarity with desktop, mobile, tablet, and digital technology functionality.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and ability to interact effectively with diverse personalities.
• Self-motivation and a driven approach to taking on new challenges at work and in one’s career.
• Availability to work at least 20 hours per week and at least 3 days per week, including weekends.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

• Support operational efforts required to achieve store goals and maintain seamless store procedures.
• Use established processes to track in-store inventory accurately; track, receive, and process inbound shipments.
• Complete inventory tasks, including store transfers, shipment processing, and omnichannel order processing.
• Receive, hang, steam, tag when applicable, and organize shipments in the back of house.
• Support markdowns when applicable and submit facilities tickets for maintenance, presentation, and organization.
• Organize store supplies and maintain the back of house according to brand and concept standards.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
• Replenish the sales floor to maintain visual presentation and inventory levels.
• Support visual merchandising as new products arrive and adjust displays when products sell out or through.
• Execute visual displays and mannequins when directed.
• Deliver customer experiences that earn extraordinary feedback and service evaluation scores.
• Contribute to loss prevention across the business.
• Uphold the time and attendance policy and bring an ambitious, passionate attitude to work.
• Help maintain an inspiring store environment where products are easily accessible.
• Reflect Reformation’s core values and culture, and maintain a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
• Fertility care support through Carrot and up to $5,000 reimbursement for related fertility expenses after 1 year of employment.
• Yearly donations to community efforts.
• Clothing discount, culture events, and Volunteer Time Off.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed