Retail Sales Associate, South Coast Plaza - Part Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with relevant products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The position is more than cashiering: it centers on customer service, teamwork, selling, and creating a welcoming shopping experience. You help prepare and maintain a clean, organized, shoppable sales floor and fitting rooms. You keep informed about sales goals, new arrivals, popular items, trends, and promotions; welcome and engage customers; maintain merchandise presentation, signs, and pricing; and share loyalty program benefits. Colleagues support one another and work to improve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Welcome customers and create friendly, personal conversations to build customer relationships.
- Understand customer needs and offer personalized recommendations for products and services.
- Use customer engagement and selling behaviors to achieve sales goals and contribute to store results.
- Maintain clean, organized, and shoppable sales floors and fitting rooms by recovering merchandise.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their business.
- Collaborate with and support colleagues.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program, including mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
