Service Associate, Part Time - South Coast Plaza

Macy's•Costa Mesa, CA

2d•$18 - $27•Onsite

About The Position

A Bloomingdale’s Cash Office Professional plays a critical role in daily store operations, helping deliver an easy and enjoyable shopping experience. The role calls for speed, attention to detail, collaboration, and teamwork. Responsibilities include responding to customer and colleague questions, assisting with gift wrapping, and selling gift cards and greeting cards. The position also involves providing a luxury customer experience, addressing credit and loyalty card questions and issues, connecting customers with a Selling Team professional, and carrying out Cash Office functions such as deposits, loans, currency exchange, and managing super funds.

Requirements

Candidates with a high school diploma or equivalent are encouraged to apply.
1–2 years of related experience.
Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness and the ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.

Responsibilities

Deliver a luxury customer experience by greeting and engaging customers with genuine, friendly interactions.
Work with customers and colleagues to resolve credit card and loyalty card issues and questions.
Greet customers in person and by phone and connect them with a Selling Team professional.
Execute Cash Office functions and operations, including deposits, loans, currency exchange, and managing super funds.
Respond to customer and store colleague questions.
Assist with gift wrapping and sell gift cards and greeting cards.