Operations Associate (Part-Time)

Jackpot•Woburn, MA

3d•Onsite

About The Position

The part-time Operations Associate supports in-store lottery ticket operations at the company’s retail and fulfillment location in Woburn, Massachusetts. The role reports to the Assistant Operations Manager and is an opportunity to contribute to the growth of a new business. The schedule requires open availability on weekends and weekday evenings, with flexible hours as needed, including possible extended shifts during the day or night and occasional weekends or holidays. The Operations Associate processes customer lottery ticket orders, follows opening and closing procedures, maintains equipment, and troubleshoots basic printing and scanning issues. The role also involves safely scanning, handling, and moving lottery products through fulfillment, adhering to operating procedures and quality standards, escalating issues to the supervisor on duty, and participating in ad hoc projects. The work may include repetitive motion. The company values diligence, attention to detail, ownership, adaptability, and a willingness to learn. Prior experience in retail, restaurant, or warehouse operations is helpful, as is an interest in operations management. Applicants are encouraged to apply even if their experience does not fully match the listed qualifications.

Requirements

High school degree or equivalent.
Willingness to work flexible hours as needed, including extended day or night shifts and occasional weekends or holidays.
Passion for learning new processes and technologies.
High attention to detail and an organized approach to work.
Ability to take ownership of work, adapt to change and shifting priorities, and work in a fast-paced environment.

Nice To Haves

Prior experience in retail, restaurant, or warehouse operations.
Interest in general operations management.

Responsibilities

Fulfill customer orders by processing lottery tickets in an organized and systematic manner.
Follow opening and closing procedures for the retail and fulfillment location.
Ensure in-store equipment remains in good operating condition.
Troubleshoot basic technical issues with printing and scanning equipment.
Escalate issues, concerns, and feedback to the supervisor on duty in a timely manner.
Participate in special ad hoc projects.
Follow established operating procedures to maintain quality standards.
Scan, handle, and move lottery products efficiently and safely through the fulfillment process.