Operations Associate, Beckett

Collaborative Solutions•Tigard, OR
•Onsite

About The Position

Collectors is hiring an Operations Associate for its Beckett team to support multiple processes in trading card grading operations, including order receiving, imaging, encapsulation, research and identification, and quality control. The role is based at a new office in the Southwest Portland, Oregon suburbs and reports to the Operations Supervisor. The schedule is Monday through Friday; the exact shift is to be determined and will likely start between 6 and 9 a.m. The position involves handling valuable merchandise securely and accurately throughout the grading and order-fulfillment process. Trading-card knowledge or collector experience is not required.

Requirements

  • Ability to work in a team environment and work well with others.
  • Ability to prioritize tasks and work in a fast-paced environment.
  • Professional, respectful behavior and the ability to work well under pressure.
  • Ability to produce accurate, high-quality work and demonstrate thoroughness.
  • Dependability and ability to follow instructions and respond to supervisors' directions.
  • Experience working with computers, such as Gmail, Google Docs, and Google Sheets.
  • Good communication skills.
  • Ability to make independent, knowledgeable decisions relating to assigned tasks.
  • Good hand-eye coordination and comfort with physical labor.
  • Ability to bend, twist, and squat.
  • Ability to type, use a mouse, and sit and look at a computer for potentially long periods.
  • Regular use of hands for various tasks.
  • Ability to hear alarms, signals, and verbal instructions.
  • Ability to lift, carry, and move materials weighing up to 50 pounds.
  • Ability to receive submissions and, in some departments, inspect them; use a sharp blade; and retrieve submissions from packaging.
  • Ability to sit or stand for extended periods.

Nice To Haves

  • Previous experience in a warehouse or manufacturing environment.

Responsibilities

  • Match, count, and check items.
  • Enter item information into the database and print stickers containing order details.
  • Work with Customer Service and Problem Orders departments to resolve problems.
  • Work with cross-functional teams on special projects and deals.
  • Research cards using manufacturer checklists and enter information into the database.
  • Encapsulate and seal cards.
  • Inspect assembled parts and products for defects and deviations.
  • Verify submission-form details, product quantities, identification stickers, and labels.
  • Verify order correctness and completeness.
  • Take high-resolution photos of each card in an order using a mounted camera and computer program.
  • Package orders in mailing containers, seal them with tape, and attach outside labels.
  • Process shipping with the specified return carrier and close orders.
  • Safely handle and account for valuable merchandise, maintaining its security and proper handling throughout all process stages.

Benefits

  • Eligible full-time employees may enroll in medical, dental, and vision insurance.
  • Fertility, commuter, and educational assistance benefits for full-time employees.
  • 401(k) matching plan.
  • Paid vacation for full-time employees.
  • Ten company-paid holidays for regular full-time employees.
  • Discounts on select grading services for approved submissions.
  • Flexible schedules with varying shifts are offered by many teams, with efforts to accommodate employee needs.
  • Celebrations, holiday events, and team-building activities.
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