Retail Operations Associate, Sandro, NorthPark Center

SMCP NORTH AMERICA (US, CANADA)•Dallas, TX
•Onsite

About The Position

SMCP is seeking an Operations Associate for Sandro at NorthPark Center in Dallas, Texas. The role supports operational efficiency across back-of-house activities to facilitate the customer experience. It requires attention to detail, problem-solving, and an interest in sales operations. The position also provides sales-floor support, including point-of-sale work and greeting customers. The role is described as varied, with opportunities to work with an experienced leader and pursue career growth.

Requirements

  • At least 1 year of prior sales support experience, including POS, merchandising paperwork, cycle counts, and inventory management.
  • Strong organizational skills and ability to work within established timelines.
  • Strong attention to detail.
  • Solid problem-solving skills.
  • Brand-appropriate personal presentation.
  • Strong communication skills.
  • Flexibility with scheduling needs of the business.

Nice To Haves

  • Bilingual ability in certain key markets.

Responsibilities

  • Process administrative and merchandising paperwork.
  • Check in and process merchandise.
  • Handle store-to-store transfers, markdowns, and returns to vendor (RTVs).
  • Support visual merchandising, floor sets, floor moves, and replenishment.
  • Perform maintenance and asset-protection activities, including shortage strategies.
  • Manage inventory control, cycle counts, and physical inventory preparation and execution.
  • Maintain stockroom organization and safety.
  • Provide sales-floor support, including POS transactions and greeting customers.

Benefits

  • Competitive base hourly pay.
  • Group health, dental, and life insurance.
  • 401(k) retirement savings plan.
  • Paid holidays and vacation.
  • Wardrobe allocation of 6 to 8 pieces per season, based on eligibility.
  • 50% retail shopping discount.
  • Career growth opportunity with support from an experienced leader.
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