About The Position

The Operations Associate supports operational efficiency across the store’s back-of-house functions to help facilitate the customer experience. The role involves administrative and merchandise paperwork, merchandise processing, transfers, markdowns, returns to vendor, visual merchandising, replenishment, maintenance, asset protection, inventory control, safety, and stockroom organization. The associate also supports the sales floor, including point-of-sale transactions and greeting customers. The work is varied and requires attention to detail, problem-solving, and a focus on sales operations.

Requirements

  • At least 1 year of prior sales support experience, including POS, merchandising paperwork, cycle counts, and inventory management.
  • Strong organizational skills and ability to work within established timelines.
  • Strong attention to detail.
  • Solid problem-solving skills.
  • Brand-appropriate personal presentation.
  • Strong communication skills.
  • Flexibility with scheduling needs of the business.

Nice To Haves

  • Bilingual ability in certain key markets.

Responsibilities

  • Process administrative and merchandise paperwork.
  • Check in and process merchandise.
  • Manage store-to-store transfers.
  • Process markdowns and returns to vendor (RTVs).
  • Support visual merchandising, floor sets, and floor moves.
  • Replenish merchandise.
  • Perform maintenance tasks.
  • Support asset protection and shortage strategies.
  • Conduct inventory control, including cycle counts.
  • Prepare for and execute physical inventory.
  • Follow safety practices.
  • Organize the stockroom.
  • Support the sales floor, including point-of-sale transactions and greeting customers.

Benefits

  • Competitive base hourly pay.
  • Career growth opportunities.
  • Opportunity to work with an experienced leader who will support the associate in achieving their full potential.
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