Advisor - NorthPark Center

Warby Parker•Dallas, TX
•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to deliver excellent service to customers at its NorthPark Center retail location. Advisors support Warby Parker’s retail locations and contribute to business success through customer interactions, process ideation and improvement, and special projects. The role involves introducing customers to Warby Parker’s values and brand, helping make glasses shopping an enjoyable experience, and supporting an inclusive, respectful store culture.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Proactive, adaptable problem-solving skills and the ability to react quickly in unexpected situations.
  • Positive team-player attitude and ability to lead by example.
  • Effective communication with a variety of people.
  • Organization, attentiveness, and attention to detail.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.
  • Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Excitement about working and learning at a fast-paced, high-growth company.

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Provide wonderful customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to reinvent retail and the glasses-shopping experience.
  • Anticipate the needs of teammates and customers and be ready to help.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health, vision, and dental insurance for full-time employees.
  • Life and AD&D insurance for full-time employees.
  • Paid sick leave for full-time and part-time employees.
  • Paid holidays for full-time employees.
  • Vacation days for full-time employees.
  • Retirement savings plan (401(k)) for full-time employees.
  • Parental leave, including for non-birthing parents, for full-time employees.
  • Short-term disability for full-time employees.
  • Employee Stock Purchase Plan for full-time and part-time employees.
  • Employee Assistance Program (EAP) for full-time and part-time employees.
  • Bereavement support for full-time employees.
  • Optical education reimbursement for full-time employees.
  • Free eyewear for full-time and part-time employees.
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