Retail Sales Associate, Northpark Center - Full Time
About The Position
As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with suitable products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also includes keeping the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying informed about trends and promotions. During the day, they welcome customers, build personal connections, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and collaborate with teammates to serve customers and the community. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Responsibilities
- Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
- Welcome customers and engage in friendly, personal conversations to understand their needs and build customer relationships.
- Offer personalized product and service recommendations and work toward daily sales goals.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms; update signs and pricing and support merchandise moves.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their purchases.
- Collaborate with colleagues and support one another in serving customers and communities.
- Use electronic devices and process register transactions as needed.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
