Seasonal Retail Sales Specialist - Fossil Group Watches, Northpark Center - Full Time

Macy's•Dallas, TX

9d•Onsite

About The Position

The Vendor Paid Specialist is an exceptional colleague affiliated with a brand-specific vendor. The specialist uses vendor product knowledge and superior selling skills to drive revenue for the vendor or brand, create an enhanced shopping experience, deliver exceptional service, and make the customer the priority. The Vendor Paid Selling Specialist advocates for customers and communicates customer opportunities to store leadership and vendor representatives. This role focuses on providing a memorable customer experience, driving vendor sales, educating customers about products, and maintaining an inviting store environment. The position is seasonal and full time. Scheduling depends on business needs and colleague availability; retail hours may include days, evenings, weekends, and holidays.

Requirements

At least 1 year of previous merchandising or retail experience.
Ability to effectively communicate and present information to customers, peers, and all levels of management.
Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
Self-starter.
Ability to work independently and as part of a team.
Good time-management skills.
Ability to complete projects in a timely manner.
Comfort with using computers and frequent use of RF equipment.
Flexible scheduling and availability to work retail hours, which may include days, evenings, weekends, and holidays.
High school diploma or equivalent encouraged.

Responsibilities

Deliver a memorable customer experience.
Drive vendor sales by consistently demonstrating exceptional selling skills.
Partner with the Customer Experience Manager to identify opportunities that drive top-line sales.
Ensure the customer is always the priority and provide exceptional customer service.
Use product knowledge to increase sales by educating and assisting customers in making the best choice.
Convert customers into clients.
Maintain high customer-readiness standards by keeping the store clean, neat, and easy to shop.
Ensure shortage-prevention initiatives are executed.
Perform other customer-facing, vendor-specific duties as needed.
Perform other duties as assigned.
Maintain regular, dependable attendance and punctuality.
Foster acceptance and respect to strengthen relationships and ensure authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.