Operations Associate, Part Time - Melrose, CA - Los Angeles

Reformation•Los Angeles, CA
•$17 - $19•Onsite

About The Position

The Operations Associate supports daily store operations, standardizes processes, assists with inventory control, and helps maintain a clean, organized store environment. The role supports store goals while helping create a positive shopping experience and ensuring that merchandise and operational processes meet brand standards. The position requires at least 20 hours per week and at least three days per week, including weekends, with flexibility to work days, nights, weekends, and holidays when business needs require it.

Requirements

  • At least 1 year of relevant experience in a fast-paced, creative service environment.
  • Familiarity with the user functionality of desktop, mobile, tablet, and digital technologies.
  • Experience working with a sales or retail organization and/or an operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and ability to interact effectively with diverse personalities.
  • Self-motivation and a driven approach to taking on new challenges.
  • Availability to work a minimum of 20 hours per week and at least 3 days per week, including weekends.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

  • Support operational efforts required to achieve store goals and maintain seamless store procedures.
  • Use store processes and procedures to track inventory accurately.
  • Track, receive, and process inbound inventory shipments.
  • Complete inventory tasks, including inbound and outbound transfers, shipment processing, and omnichannel order processing.
  • Receive, hang, steam, tag when applicable, and organize shipments in the back of house.
  • Support markdown processing when applicable.
  • Submit facilities tickets to support maintenance, presentation, and organization.
  • Organize store supplies and keep the back of house aligned with brand and concept standards.
  • Prepare and deliver customer fitting rooms quickly and accurately.
  • Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
  • Replenish the sales floor as products sell to maintain visual presentation and inventory levels.
  • Support visual merchandising as new products arrive and adjust displays when products sell out or through.
  • Execute visual displays and mannequins when directed.
  • Contribute to loss prevention across the business.
  • Uphold the time and attendance policy.
  • Help maintain an inspiring store environment and ensure products are easily accessible.
  • Reflect Reformation’s core values and culture and maintain a professional, healthy, and productive work environment.
  • Bring an ambitious and passionate attitude to work.

Benefits

  • Employer-sponsored private medical insurance for eligible employees.
  • Dental insurance for eligible employees.
  • Vision insurance for eligible employees.
  • Commuter benefits.
  • Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
  • Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
  • Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
  • Yearly donations to community efforts.
  • Clothing discount.
  • Culture events, including Ref Values week and Volunteer Time Off.
  • Opportunities for growth.
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