Operations Associate - Middle School

Coney Island Prep•New York, NY

13h•Onsite

About The Position

The Operations Associate is an opportunity for someone interested in a career in school operations or working in a school outside the classroom. The role supports the daily operations of Coney Island Prep and serves as a first point of contact for students, families, and visitors. The associate supports teammates with student data and files, compliance tasks, purchasing, inventory, school upkeep, and coordination and communication of Operations Team initiatives. The position includes communication with scholars, families, and staff; support for attendance and enrollment; maintaining student records and accurate data systems; supporting academic reports and classroom technology; assisting with purchasing and facilities upkeep; and supporting schoolwide operations, events, and student needs. The role may require evening and weekend work as needed. The position is for the 2026–2027 school year and is listed as starting immediately.

Requirements

Bachelor’s degree required.
Passion for education and dedication to Coney Island Prep’s mission, beliefs, values, and commitment to anti-racism.
Belief that all students can achieve at the highest academic levels and deserve the opportunity to succeed in the college and career of their choice.
Organizational, oral, and written communication skills, with timeliness, accuracy, consistent communication, and the ability to meet deadlines.
Openness to self-reflection and regular feedback, and ambition to grow and develop.
Positive, solutions-oriented attitude and drive for excellence.
Professional demeanor and interpersonal skills to build relationships with vendors, staff, scholars, and families while valuing diversity and inclusivity.
Cultural competence to work in low-income communities and willingness to examine personal beliefs and biases across lines of difference.
Flexibility and ability to handle interruptions and return to tasks in a highly reactive role.
Ability to prioritize and distinguish between urgent and important tasks.
Attention to detail.
Ability and eagerness to work collaboratively as part of a team.
Ability to perform physical tasks such as moving boxes and packages and rearranging furniture.

Nice To Haves

Prior customer-service-oriented work experience, such as receptionist, office manager, administrative employee, or retail work; preferred but not required.
Basic Excel and word-processing proficiency.
Spanish, Cantonese, or Russian proficiency.

Responsibilities

Create a warm, welcoming main office environment for families, build relationships, and provide customer service.
Respond professionally to incoming and outgoing communications among scholars, families, and staff, including mailings, letters, phone calls, and emails.
Serve as a school contact for phone communications by answering calls and taking messages.
Support daily attendance procedures, data accuracy, and communication with families.
Maintain the main office workspace, including supplies, materials, scholar concerns, and visitor systems.
Track completion of surveys, RSVPs, permission slips, and other relevant documentation for parents and students.
Support summer and mid-year enrollment by contacting prospective families and collecting documentation.
Help maintain and update student files, family contact information, health records, medication forms, permissions, and other compliance documentation.
Enter data and help keep student information systems accurate and current.
Support the creation and distribution of academic reports for students, parents, and staff.
Help maintain classroom and shared-space technology, including projectors, copiers, and computers.
Support the Operations Manager’s inventory systems and ensure needed materials are available.
Help maintain neat, organized, attractive, and functional school spaces.
Assist with purchasing materials and supplies.
Respond promptly to support academic programming and student needs.
Help execute whole-school systems such as arrival, lunch, dismissal, and transportation.
Assist with planning and executing student and family events, including conferences, field trips, and high-stakes testing.
Act as the first point of contact for scholar health needs.
Manage school calendars.
Work evenings and weekends as needed.
Provide additional support at the request of the Director of Operations.