Operations Assistant

WelbeHealth•Elk Grove, CA

3d•Onsite

About The Position

At WelbeHealth, each participant of our program is guided by our interdisciplinary team (IDT), composed of clinical and non-clinical members who work cohesively to provide all-inclusive care to our most vulnerable senior population. The WelbeHealth Operations Assistant, reporting into our Day Center Leadership team, plays a pivotal role in ensuring smooth and efficient program operations. This position involves a wide range of operational and administrative duties, that include but are not limited to, greeting and checking in participants, scheduling and calendar management, inventory ordering and management, on-site/in-home/telehealth participant support, and event planning. The Operations Assistant will support projects and communications as needed, assisting with deliverable creation, tracking deadlines and timelines, and acting as the liaison between various departments and teammates to ensure work is progressing.

Requirements

Must be 18 years old
High school diploma or equivalency required
Bilingual English/Spanish strongly preferred
Minimum of two (2) years of experience as an Administrative Assistant
Demonstrated technological skills with Microsoft Office – Outlook, Word, Excel, PPT
Demonstrated ability to prioritize and direct in a fast-paced environment
Must be able to work onsite Monday-Friday from 8:00 AM-4:30 PM
Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter

Nice To Haves

associate’s/bachelor’s degree preferred
CPR and First Aid certification upon hire preferred

Responsibilities

Coordinate meetings and assist with scheduling needs for participants and internal staff
Collaborate with teammates to support projects and workstreams, ensuring timely completion of tasks
Act as a liaison for internal and external stakeholders, communicating effectively and professionally
Attend, facilitate, take minutes, and document action items for meetings as needed
Assist with customer service and service recovery for participants and other partners as needed
Manage front door when needed, ensuring visitors and participants are greeted, sign in and out, receive their badges and appropriate entrance screenings, and do not elope