Operations Assistant

Catholic Health•East Farmingdale, NY

12d•Onsite

About The Position

The Operations Assistant provides clerical and administrative support essential to the effective operation of Hospice Operations. The role creates, delivers, tracks, and maintains regulatory and operational documentation, including timely preparation, delivery, and tracking of CMS Notices of Non-Covered Services for hospice operations. Notices must be accurately prepared, appropriately delivered, documented, and tracked in accordance with CMS regulations and organizational policies. Additional duties include coordinating paperwork, completing data entry, maintaining accurate records, supporting the director of patient services, and facilitating communication with patients, physicians, and staff. The Operations Assistant also responds to calls directed to hospice teams and supports their efficient management and communication.

Requirements

Associate’s degree or equivalent.
A minimum of two years of office experience, preferably in a healthcare environment.
Excellent organizational skills and attention to detail.
Ability to handle multiple tasks simultaneously.
Excellent communication and customer service skills.
Proficiency in Microsoft Office products.

Nice To Haves

Bachelor’s degree preferred.
Electronic Medical Records experience preferred.

Responsibilities

Provide clerical and administrative support for Hospice Operations.
Create, deliver, track, and maintain regulatory and operational documentation.
Prepare, deliver, document, and track CMS Notices of Non-Covered Services in accordance with CMS regulations and organizational policies.
Coordinate the flow of paperwork.
Complete data entry and maintain accurate records.
Support the director of patient services.
Facilitate communication with patients, physicians, and staff.
Respond to calls directed to hospice teams and support efficient call management and communication.