Operations Assistant/Dispatcher - Community Transit (Full Time-Evening 12:30pm-9:00pm)
New River Valley Community Services•Radford, VA
•$39,497 - $45,422
About The Position
The Operations Assistant/Dispatcher serves as a communication and coordination hub for Community Transit, scheduling trips by phone and computer, contacting clients, and answering questions. The role coordinates drivers, routes, and schedules, manages calendars and trip tracking, and keeps operational systems updated. It also provides real-time dispatch support to Bus Operators and backup driving when needed. This is a 40-hour-per-week position with an evening schedule of 12:30 p.m. to 9:00 p.m.; occasional weekend hours may be required.
Requirements
- Possess a valid Virginia driver's license and an acceptable driving record.
- Comply with all Drug and Alcohol Testing guidelines.
- Have education and experience equivalent to a high school diploma.
- Have considerable experience in transit dispatching and/or vehicle operations.
- Have excellent computer skills and knowledge of standard office products.
- Have effective organization and document design skills.
Nice To Haves
- Virginia Commercial Driver License, minimum Class C with Passenger Endorsement; additional compensation may be considered.
- Ability to speak multiple languages; additional compensation may be considered.
Responsibilities
- Schedule trips using phone and computer requests.
- Call clients and answer their questions.
- Coordinate drivers, routes, and schedules.
- Manage calendars, track trips, and update operational systems.
- Provide real-time dispatching support to Bus Operators.
- Provide backup driving when needed.
Benefits
- Excellent benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
