Operations Asset Coordinator

Worldwide Flight Services, Inc.•Fort Worth, TX

About The Position

The Operations Asset Coordinator supports airport operations by monitoring flight activity, managing company equipment inventory, and keeping accurate records of aircraft, flights, and services performed. The role provides operational support to Airport Operations and remote OCC staff, communicates with employees and customers, and helps maintain safe, secure, and efficient operations. It also involves monitoring security activity, updating station bulletins, and promptly reporting breaches or non-compliance with safety and security protocols. The position requires completing paperwork and correspondence, reviewing shift briefings and operational documents, using scanning devices and self-service technology, and escalating technical issues with facility equipment. The coordinator enforces company procedures and policies and may take on related special projects as needed. The role operates in an office environment and requires flexibility to support a 24/7 operation, including rotating shifts, weekends, holidays, and days off.

Requirements

  • High school diploma, GED, or equivalent.
  • Above-average interpersonal and communication skills.
  • Ability to work under pressure.
  • Ability to work a flexible schedule supporting a 24/7 operation.
  • Ability to work alone and exercise independent judgment when not working in a group setting.
  • Ability to handle multiple tasks simultaneously.
  • Ability to read, write, speak fluently, and understand English.
  • Ability to report to work regularly and on time.
  • Ability to apply common sense and understanding to carry out written, oral, or diagram-based instructions.
  • Ability to lift up to 35 pounds.
  • Ability to work rotating shifts, including weekends, holidays, and days off.

Nice To Haves

  • Ability to learn PC skills and apply that knowledge.
  • Ability to work independently and collaboratively.
  • Ability to communicate issues with different levels of management, internally and externally.

Responsibilities

  • Read and interpret instructions to complete forms, paperwork, and correspondence clearly and accurately.
  • Maintain records documenting aircraft, serviced flights, and services performed.
  • Monitor computers, telephone calls, and surveillance cameras to support operational efficiency.
  • Post and update bulletins and campaigns as directed by station management, safety, and leadership teams.
  • Observe WFS staff, security contractors, and visitors, and report security breaches, suspicious occurrences, or non-compliance with the site security plan.
  • Communicate verbally and in writing with employees and customers.
  • Manage customer-specific inventory of lead equipment, including equipment bags, radios, scanners, bypass pins, headsets, and wands.
  • Review lead shift briefings, operational documents, and station-required forms.
  • Use electronic scanning devices and automated self-service technology.
  • Assist with manual overrides and escalate technical issues involving facility equipment.
  • Support Airport Operations and remote OCC staff with operational functions as needed.
  • Enforce company Standard Operating Procedures and policies.
  • Participate in related special projects or tasks as they arise.

Benefits

  • DailyPay access to earned pay in advance.
  • On-the-spot recognition awards through the Awardco Platform, including gift cards.
  • Multiple medical care options for full- and part-time employees.
  • Travel discounts, pet insurance, discount shopping, and other employee extras.
  • Wellness programs.
  • 401(k) program.
  • Opportunities for internal mobility and transfers.
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