Operations Area Specialist

Novo Nordisk•Clayton, NC
•Onsite

About The Position

The Operations Area Specialist serves as a key member of the shift production leadership team, providing operations support and coaching. The role advocates for processes and coordinates daily schedules with Work Cell Leaders and support groups to help operations run optimally within an assigned area: Aseptic Production, Finished Production Assembly, or Finished Production Packaging. The specialist coaches and mentors team members, confirms adherence to processes and operating standards, resolves or escalates system issues, implements process improvements, and supports operator development planning. The position is based at Novo Nordisk’s Product Supply Aseptic Manufacturing facility in Clayton, North Carolina.

Requirements

  • Associate’s degree from an accredited university, or a high school diploma or equivalent with at least four years of manufacturing experience.
  • At least two years of manufacturing experience, preferably in a pharmaceutical environment.
  • For an Aseptic Production position, the required manufacturing experience must be in aseptic processing: two of four years for the high-school-equivalency pathway, or both years for the minimum-experience requirement.
  • Ability to move equipment or supplies weighing up to 33 pounds and perform the physical demands described for the role.
  • Ability to work on one’s feet for up to a 12-hour shift.
  • Ability to perform assigned work in manufacturing environments that may involve noise, hazardous or odorous materials, cold conditions, elevated heights, ladders, or confined spaces.

Nice To Haves

  • Experience using Lean/Six Sigma methodologies and achieving sustainable process improvements.
  • Ability to communicate technical information clearly in writing and presentations.
  • Knowledge of adult learning methodologies and ability to use multiple methods to train and coach others.
  • Computer expertise in MS Word, Outlook, Excel, PowerPoint, Access, SAP, and novoLIMS.
  • Experience planning, organizing, managing execution, checking results, and revising work plans.

Responsibilities

  • Coordinate the daily schedule with Work Cell Leaders and support groups, remove barriers, and enable processes to run optimally within the assigned area.
  • Coach and mentor team members on technique, behavior, and mindset.
  • Visualize and track events and actions; confirm operators understand and follow processes; verify solutions work and are shared across shifts.
  • Execute process confirmation of operations standards used on shift and work with process teams to improve quality and compliance proactively.
  • Resolve or elevate issues related to systems such as e-time, PRISM, and SAP.
  • Implement process improvements.
  • Observe and enforce safety and environmental requirements.
  • Manage the development planning process for operators on shift.
  • Follow all safety and environmental requirements while performing duties.
  • Perform other accountabilities as assigned.

Benefits

  • Leading pay and annual performance bonus for all positions.
  • Paid time off, including 14 paid holidays.
  • Health insurance, dental insurance, and vision insurance effective day one.
  • Guaranteed 8% 401(k) contribution plus an individual company match option.
  • 14 weeks of paid parental leave and 6 weeks of paid family medical leave.
  • Free access to Novo Nordisk-marketed pharmaceutical products.
  • Tuition assistance.
  • Life and disability insurance.
  • Employee referral awards.
  • Opportunities, resources, and mentorship for career growth.
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