Operations Area Specialist (Packaging)

Novo Nordisk•Clayton, NC

About The Position

The Operations Area Specialist is a key member of the shift production leadership team, providing operational support and coaching. The role advocates for processes by coordinating the daily schedule with Work Cell Leaders and support groups, removing barriers, and helping processes run optimally within the assigned area: Aseptic Production, Finished Production Assembly, or Finished Production Packaging. The specialist coaches and mentors team members on technique, behavior, and mindset; confirms that operators understand and follow processes; tracks events and actions; and verifies that solutions work and are shared across shifts. The position also confirms operational standards, works with process teams to improve quality and compliance, resolves or escalates systems issues, implements process improvements, and manages operators’ development planning. The role reports to the Shift Manager.

Requirements

Associate’s degree from an accredited university, or a high school diploma or equivalent with at least four years of manufacturing experience; pharmaceutical manufacturing experience is preferred.
At least two years of manufacturing experience; pharmaceutical manufacturing experience is preferred.
For an Aseptic Production position, the required manufacturing experience must be in aseptic processing: both years when meeting the two-year minimum, or two of the four years when qualifying with a high school diploma or equivalent.
Ability to move equipment or supplies weighing up to 33 pounds within the facility and to perform the physical activities described for the role, including standing for up to a 12-hour shift.
May require corrected vision to 20/20 or 20/25, depending on role; may also require color vision, a motorized vehicle license, and operation of a motorized vehicle, depending on role.
Ability to work in loud environments with hearing protection and, as needed, around hazardous or odorous materials, at elevated heights, in confined spaces, or in extremely cold environments.

Nice To Haves

Experience using Lean/Six Sigma methodologies and achieving sustainable process improvements.
Ability to communicate technical information clearly in writing and presentations.
Knowledge of adult learning methodologies and ability to use multiple methods to train and coach others.
Computer expertise in MS Word, Outlook, Excel, PowerPoint, Access, SAP, and novoLIMS.
Experience planning, organizing, managing execution, checking results, and revising work plans.

Responsibilities

Coordinate the daily schedule with Work Cell Leaders and support groups, remove barriers, and enable processes to run optimally in the assigned area.
Coach and mentor team members on technique, behavior, and mindset.
Visualize and track events and actions.
Confirm operators understand and follow processes.
Verify that solutions work and are shared across shifts.
Confirm operational standards used on shift and work with process teams to proactively improve quality and compliance.
Resolve or elevate issues related to systems such as e-time, PRISM, and SAP.
Implement process improvements.
Observe and enforce safety and environmental requirements.
Manage the development planning process for operators on shift.
Follow all safety and environmental requirements while performing duties.
Perform other accountabilities as assigned.