Operations Area Specialist - SDF (Packaging - A Shift)

Novo Nordisk•Durham, NC
•Onsite

About The Position

The Operations Area Specialist serves as a key member of the shift production leadership team, providing operations support and coaching at Novo Nordisk’s Emerging Technologies – Solid Dosage Forms facility in Durham, North Carolina. The role supports oral finished production by coordinating schedules, helping processes run optimally, coaching operators, and addressing production, maintenance, quality, and compliance needs. The position is associated with Packaging on A Shift.

Requirements

  • Bachelor’s degree from an accredited university and five years of experience in a manufacturing industry; alternatively, an associate’s degree from an accredited college or university and seven years of manufacturing experience, or a high school diploma or GED and nine years of manufacturing experience.
  • Follow all safety and environmental requirements while performing duties.

Nice To Haves

  • Experience using Lean/Six Sigma methodologies and achieving sustainable process improvements.
  • Ability to communicate technical information clearly in writing and presentations.
  • Knowledge of adult learning methodologies and ability to use multiple methods to train and coach others.
  • Computer expertise with MS Word, Outlook, Excel, PowerPoint, Access, SAP, and LIMS.
  • Experience planning, organizing, managing execution, checking results, and revising work plans.

Responsibilities

  • Coordinate the daily schedule with Work Cell Leaders and support groups, remove barriers, and enable processes to run optimally.
  • Coach and mentor team members on oral finished production, behavior, and mindset by visualizing and tracking events and actions.
  • Confirm operators understand and follow processes and procedures.
  • Verify that solutions work and are shared across shifts.
  • Execute process confirmations of SOPs and JIs used on shift, and work with process teams to proactively improve quality and compliance.
  • Resolve or escalate issues related to systems such as ADP, PAS-X, and SAP.
  • Implement process improvements.
  • Observe and enforce safety and environmental requirements.
  • Manage development planning and training for operators on shift.
  • Assist with coordinating maintenance tasks on the line.
  • Handle simple deviations and assist with unplanned production issues.
  • Assist with sample coordination.
  • Perform other duties as assigned.

Benefits

  • Leading pay and annual performance bonus for all positions.
  • Generous paid time off, including 14 paid holidays.
  • Health insurance, dental insurance, and vision insurance effective day one.
  • Guaranteed 8% 401(k) contribution, plus an individual company match option.
  • Family-focused benefits, including 14 weeks of paid parental leave and 6 weeks of paid family medical leave.
  • Free access to Novo Nordisk-marketed pharmaceutical products.
  • Tuition assistance.
  • Life and disability insurance.
  • Employee referral awards.
  • Opportunities, resources, and mentorship to support career growth.
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