Manager, Shift - (Bulk) SDF

Novo Nordisk•Durham, NC

About The Position

The Shift Manager leads, coaches, and mentors shift process teams to execute production plans and meet quality, customer, and business objectives. The role coordinates with contractors, engineers, other providers, and internal stakeholders to support site success. It reports to the Senior Manager, Bulk or Packaging. The manager promotes a safe, productive, and engaging workplace; supports adherence to quality requirements; manages and develops shift employees; and coordinates process checks, sampling, training, and standards. The role also supports collaboration and continuous improvement across shift teams, and ensures reporting personnel have development plans, goals, learning plans, and interim reviews aligned with business priorities. The manager communicates and applies Novo Nordisk policies, procedures, and the Novo Nordisk Way.

Requirements

  • Bachelor's degree or equivalent combination of education and industry-equivalent experience.
  • At least five years of proven leadership experience, or, for internal candidates, successful completion of the Novo Nordisk leadership talent development program (such as GROW).
  • Experience using process-improvement or Lean manufacturing tools, or Six Sigma methodologies.
  • Demonstrated experience using systematic approaches to problem-solving and decision-making.

Nice To Haves

  • At least two years of Bulk Processing experience (Bulk Production only).
  • At least five years of experience in a manufacturing industry, preferably FDA-regulated.
  • Ability to read, write, and understand complicated product documentation and standard operating procedures with attention to detail.
  • Computer expertise in MS Word, Outlook, Excel, PowerPoint, Access, PLCs, and PAS-X.
  • Proven expertise in planning and organizing, setting priorities, managing execution, checking results, and revising work plans.

Responsibilities

  • Lead, coach, and mentor shift process teams to execute production plans and meet quality, customer, and business objectives.
  • Coordinate with contractors, engineers, other providers, and internal stakeholders.
  • Create a safe, productive, and engaging workplace.
  • Promote adherence to quality objectives, specifications, and requirements.
  • Coach, mentor, and develop employees within the department or team.
  • Provide direction, prioritization, and motivation for shift team members.
  • Manage people-related matters for shift team members, including personnel issues, employment decisions, and vacation planning.
  • Perform process confirmation of standards to ensure compliance.
  • Collaborate across shift teams to share, standardize, and continuously improve practices.
  • Support training on procedures and other relevant tasks.
  • Coordinate and ensure proper in-process checks and sampling.
  • Confirm and manage standards.
  • Ensure reporting personnel have individual development plans with annual goals and measurements aligned with business priorities, and hold interim reviews.
  • Ensure individual development plans include completed learning and aspiration plans for reporting personnel.
  • Manage the application and communication of Novo Nordisk policies, procedures, and the Novo Nordisk Way.
  • Perform other accountabilities as assigned.

Benefits

  • Leading pay and annual performance bonus for all positions.
  • Generous paid time off, including 14 paid holidays.
  • Health, dental, and vision insurance effective day one.
  • Guaranteed 8% 401(k) contribution plus an individual company match option.
  • 14 weeks of paid parental leave and 6 weeks of paid family medical leave.
  • Free access to Novo Nordisk-marketed pharmaceutical products.
  • Tuition assistance.
  • Life and disability insurance.
  • Employee referral awards.
  • Opportunities, resources, and mentorship for career growth.
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