Operations and Logistics Lead

Heritage Werks, Inc.•Duluth, GA

2d•Onsite

About The Position

The Operations and Logistics Lead supports Heritage Werks’ day-to-day operational needs across its Duluth and Suwanee, Georgia facilities. The role distributes supplies, maintains building systems, responds to on-call emergencies, and helps ensure archival materials are safely moved and stored across corporate headquarters and satellite facilities. The position reports directly to the Chief of Staff and works closely with the operations team. It is onsite and full-time, requires travel as needed, and may involve an unconventional work schedule. The role supports facilities and equipment maintenance, physical security, emergency preparedness, archival vault and inventory operations, client-material transportation, and supply chain management. Responsibilities include monitoring environmental conditions; scheduling and inspecting equipment maintenance; supporting building systems and vendor repairs; operating and instructing others on heavy machinery; assisting with security procedures and systems; maintaining disaster supplies and safety protocols; managing vault maps, storage capacity, and collection movement; planning client relocations and returns; safely transporting client materials; and receiving, tracking, storing, and distributing supplies. Heritage Werks preserves and shares meaningful collections for brands, sports franchises, fashion icons, and mission-driven organizations. The company describes its culture as collaborative, forward-thinking, inclusive, and rooted in integrity and respect.

Requirements

At least 5 years of vendor management experience.
At least 5 years of supply chain management experience.
At least 5 years of experience managing multiple warehouse facilities, collection relocation, heavy machinery, and environmental controls.
Ability to lift and shift up to 50 pounds and maneuver within stacks and workspaces.
Licensed on heavy machinery.
Demonstrated verbal and written communication skills.
Strong execution, follow-through, attention to detail, and ability to manage varied responsibilities.
Highest level of integrity and professionalism when working with sensitive information and materials.
Ability to collaborate with cross-functional teams and clients.
Comfort engaging with academic and executive colleagues.
Ability to work in a deadline-oriented, dynamic environment emphasizing customer service, creative problem solving, ownership, and teamwork.
Experience with Windows and Mac computer platforms.
Proficiency with Smartsheet and Excel.
Ability to manage an unconventional work schedule.

Nice To Haves

A commercial driver's license (CDL) or willingness to obtain one.

Responsibilities

Monitor environmental sensors and dashboards, regularly report deviations from accepted norms to Operations and Archives leadership, and identify potential causes and solutions.
Schedule maintenance for heavy machinery and equipment, inspect it before and after use, and respond to equipment issues.
Escort vendors during building repairs and report resolutions or solution options to the Director of Facilities and Supply Chain.
Operate heavy machinery to shelve and move client materials, supplies, and equipment; instruct and license heavy machinery operators.
Assess facilities and equipment for maintenance and safety issues and support corrective actions.
Assist with operation and oversight of HVAC, plumbing, electrical systems, loading docks, grounds, and related building systems.
Serve on first-responder and holiday on-call support staff.
Help maintain opening and closing procedures and ensure security measures are implemented.
Assess facilities for security weaknesses and vulnerabilities.
Assist with security-related systems and equipment, including alarms, fire detection and suppression, fire extinguishers, AEDs and first-aid materials, access controls, and camera systems.
Maintain accountability and proper storage of Disaster Preparedness Kit supplies.
Implement risk-mitigation measures, conduct inspections, enforce safety policies, and support compliance with regulatory and company protocols.
Help develop and implement storm and other emergency preparedness plans.
Maintain current facility vault maps by storage type and provide written reports on collection movement and linear-foot counts to the Director of Facilities and Supply Chain.
Support deployment of inventory management tools, including verifying shelf maps and inventories, planning deployment, helping draft data-entry policies and procedures, and labeling shelving and pallet racks.
Manage archival vault space and provide archival project managers with efficient storage solutions.
Help maximize shelving space, forecast storage locations for new projects, and plan and oversee shelving expansion as needed.
Verify collection linear-foot counts to support Client Services.
Plan and conduct new-client content relocations, including pre-pack assessments, quote approvals, onsite packing, post-pack budget reconciliations, and after-action reviews.
Support collection returns with transportation estimates, pack-supply ordering, containerization workflow orders, collection reinstallation, budget reconciliation, and after-action reviews.
Ensure client materials are safely moved between Heritage Werks facilities using proper handling protocols, packing materials, and authorized vehicles.
Ensure transportation vehicles have climate control to maintain appropriate temperature and humidity levels.
Act as lead asset receiver during nonstandard hours and operate company vehicles.
Receive vendor supply orders, check them in, update trackers, shelve supplies, and distribute them to project managers as requested.
Report supply discrepancies promptly to Operations Leadership and conduct regular supply counts.
Manage efficient storage of supplies and equipment and update their inventories.