Operations and Logistics Lead

Heritage Werks•Duluth, GA

1d•Onsite

About The Position

The Operations and Logistics Lead supports Heritage Werks’ day-to-day operational needs across its Duluth and Suwanee, Georgia facilities. The role supports facilities, physical security, emergency preparedness, archival storage, asset transportation, and supply chain operations, helping ensure archival materials are safely moved and stored. It reports directly to the Chief of Staff and works closely with the operations team. The position is onsite and full-time, requires travel as needed, and may involve an unconventional schedule and on-call emergency support. Responsibilities include monitoring environmental conditions and equipment, coordinating maintenance and building-system operations, supporting physical security and emergency preparedness, managing vault maps and storage capacity, and assisting with collection relocations and returns. The role also oversees safe transport of client materials, receives and distributes supplies, maintains inventory records, and supports compliance with safety policies and procedures.

Requirements

At least 5 years of vendor management experience.
At least 5 years of supply chain management experience.
At least 5 years of experience managing multiple warehouse facilities, collection relocation, heavy machinery, and environmental controls.
Ability to lift and shift up to 50 pounds and maneuver within stacks and workspaces.
Demonstrated verbal and written communication skills.
Strong execution, follow-through, and attention to detail while managing varied responsibilities.
High integrity and professionalism when working with sensitive information and materials.
Ability to collaborate with cross-functional teams, internally and with clients, and engage with academic and executive colleagues.
Ability to work effectively in a deadline-oriented, dynamic environment that values customer service, creative problem-solving, ownership, and teamwork.
Experience with Windows and Mac computer platforms.
Ability to manage an unconventional work schedule.

Nice To Haves

Heavy machinery license.
CDL or desire to obtain one.
Smartsheet and Excel proficiency.

Responsibilities

Monitor environmental sensors and dashboards, regularly report deviations and potential causes or solutions to Operations and Archives leadership.
Schedule and inspect heavy machinery and equipment before and after use, respond to equipment issues, and support corrective actions.
Escort vendors during building repairs and report resolutions or solution options to the Director of Facilities and Supply Chain.
Operate heavy machinery to move and shelve client materials, supplies, and equipment; act as a heavy machinery instructor/licenser.
Assess facilities and equipment for maintenance and safety issues and assist with building systems including HVAC, plumbing, electrical, loading docks, and grounds.
Serve as a first responder and member of holiday on-call support staff; help maintain opening and closing procedures and implement security measures.
Assess security vulnerabilities and assist with security systems and equipment, including alarms, fire detection and suppression, fire extinguishers, AEDs, first aid materials, access controls, and cameras.
Maintain Disaster Preparedness Kit supplies; support risk-management mitigation measures and inspections; enforce warehouse and facilities safety policies and regulatory and company protocols; help develop storm and other emergency plans.
Maintain current vault maps by storage type and provide written reports on collection movements and linear-foot counts to the Director of Facilities and Supply Chain.
Support deployment of inventory management tools, verify shelf maps and inventories, assist with deployment planning and procedures, and label shelving and pallet racks.
Manage archival vault space, develop storage solutions, maximize shelving capacity, forecast locations for new projects, and assist with shelving expansion planning and oversight.
Verify collection linear-foot counts and support client collection relocations, including pre-pack assessments, quote approvals, onsite packing, budget reconciliation, and after-action reviews.
Support collection returns with transportation estimates, supply ordering, containerization workflows, reinstallation, budget reconciliation, and after-action reviews.
Ensure safe movement of client materials between facilities using proper handling protocols, packing materials, authorized vehicles, and climate-controlled transport with appropriate temperature and humidity.
Act as lead asset receiver during nonstandard hours and operate company vehicles.
Receive vendor supply orders, check them in, update trackers, shelve and distribute supplies, and report discrepancies to Operations Leadership.
Conduct regular supply counts and proactively manage storage and inventories of supplies and equipment.