Operations Analyst - 2nd Shift - Sanctions Screening Center of Excellence

Bank of America•Richmond, VA

10d•Onsite

About The Position

The Operations Analyst analyzes day-to-day issues, researches and resolves issues identified within a business unit, supports defined procedures, performs routine analytics, creates reports, and completes exception processing. This position is part of Bank of America’s Sanctions Screening Center of Excellence (SSCoE), within Global Payment Operations. The SSCoE reviews customers and transactions to support compliance with the bank’s Economic Sanctions Program. The team reviews sanctions alerts across the bank’s products and may support client-facing teams and clients with compliance-program education and improving the quality of customer and transaction data. The role investigates and processes OFAC alerts and transactions, performs item processing under moderate supervision, supports internal business partners and/or external customers, and assists with reporting and operational changes. The position is based at the Villa Park Operations Center in Richmond, Virginia, with a schedule of 3 p.m. to midnight, Sunday through Thursday, and overtime as required.

Requirements

At least 1 year of experience in financial services, operations, compliance, sanctions, or a related risk-management environment.
Experience working in a highly regulated, production-driven environment focused on compliance, accuracy, and risk mitigation.
Ability to remain focused in a repetitive environment.
Ability to navigate multiple systems while maintaining data integrity.
Analytical and detail-oriented, with the ability to make accurate and timely decisions.
Good oral and written communication skills.
PC proficiency and strong keyboarding, typing, and data-entry skills.
Ability to work independently and as part of a team.
Ability to work overtime as required.

Nice To Haves

Previous economic sanctions, AML, wire transaction, and/or compliance experience.
College degree or equivalent work experience.
Brings new ideas to teams to drive innovation and unique solutions.
Works effectively with diverse viewpoints to determine the best path forward.
Experience connecting with diverse clients to understand future business needs; continuous learner.
Participates in and drives collaborative efforts to advance tools, technology, and ways of working.
Values diversity and its role in reflecting, connecting with, and meeting the needs of clients and employees.

Responsibilities

Investigate OFAC alerts for domestic and international consumer, commercial, and wholesale bank businesses or service functions.
Review and process OFAC transactions to meet compliance requirements.
Perform item-processing functions under moderate supervision within a process with built-in checks and balances.
Provide quality service and effective, efficient operations support to internal business partners and/or external customers or clients.
Perform basic-level reporting.
Assist with coordinating implementation of products, services, and operational solutions.
Support the design, documentation, implementation, and monitoring of new products and services.
Provide guidance regarding procedural, technical, and operational changes.
Expand knowledge of business products within the operations environment.
Build relationships with partners and teammates.
Inspect data to identify issues and trends.
Collect and interpret data to validate operational processes.