Operations Analyst - 2nd Shift - Sanctions Screening Center of Excellence

Bank of America•Scranton, PA

11d•$25 - $33•Onsite

About The Position

The Operations Analyst analyzes day-to-day issues, researches and resolves issues identified within a business unit, supports defined procedures and routine analytics, creates reports, and completes exception processing. This role is part of Bank of America’s Sanctions Screening Center of Excellence (SSCoE), within Global Payment Operations. SSCoE reviews customers and transactions to support compliance with the bank’s Economic Sanctions Program, providing timely and accurate review of sanctions alerts across products and lines of business. The team also supports client-facing teams and clients with compliance-program education and efforts to improve the quality of customer and transaction data. The position investigates and processes OFAC alerts and transactions for domestic and international consumer, commercial, and wholesale banking businesses or service functions. It performs item-processing work under moderate supervision and supports reliable, effective operations for internal partners and external clients. The schedule is 3 p.m. to midnight, Sunday through Thursday, for 40 hours per week. The listed work location is the Villa Park Operations Center in Richmond, Virginia. The role is in-office, consistent with the company’s stated in-office culture. The hourly pay range is $25.00–$32.67, with offers determined by experience, education, and skill set. The position is benefits eligible and is compensated with base salary; it is not incentive eligible.

Requirements

At least 1 year of experience in financial services, operations, compliance, sanctions, or a related risk-management environment.
Experience working in a highly regulated, production-driven environment focused on compliance, accuracy, and risk mitigation.
Ability to remain focused in a repetitive environment.
Ability to navigate multiple systems while maintaining data integrity.
Analytical and detail-oriented, with the ability to make accurate and timely decisions.
Good oral and written communication skills.
PC proficiency and excellent keyboarding, typing, and data-entry skills.
Ability to work independently and as part of a team.
Ability to work overtime as required.

Nice To Haves

Previous economic sanctions, AML, wire transaction, and/or compliance experience is highly desired.
College degree or equivalent work experience is desired.
Brings new thoughts and ideas to teams to drive innovation and unique solutions.
Works effectively among diverse viewpoints to determine the best path forward.
Experience connecting with diverse clients to understand future business needs; continuous learner.
Participates in and drives collaborative efforts to advance tools, technology, and ways of working for an evolving client base.
Values diversity to reflect, connect with, and meet the diverse needs of clients and employees around the world.

Responsibilities

Investigate OFAC alerts for domestic and international consumer, commercial, and wholesale banking businesses or service functions.
Review and process OFAC transactions to meet compliance requirements.
Perform item-processing functions under moderate supervision within a process with built-in checks and balances.
Ensure quality service and effective, efficient operations support for assigned internal business partners and/or external customers or clients.
Prepare basic reports.
Assist with coordinating implementation of products, services, and operational solutions.
Support the design, documentation, implementation, and monitoring of new products and services.
Provide guidance regarding procedural, technical, and operational changes.
Expand knowledge of business products within the operations environment.
Build relationships with partners and teammates.
Inspect data to identify issues and trends.
Collect and interpret data to validate operational processes.