Operations Analyst, People & Performance

Crimson Education•Dongcheng District, Oceania

About The Position

Crimson Global Academy (CGA) is a world-leading online high school, delivering live, interactive education to ambitious students across more than 30 countries. We're reimagining what school can be: rigorous, flexible, and built around each student's potential. Behind every great student experience is a great team, and behind every great team is sharp operational thinking. That's where you come in. We're looking for an Operations Analyst to join our People and Performance function. You'll be the engine room behind how we hire, onboard, develop, and retain our global teaching and support staff. If you love turning messy data into clear decisions, building systems that scale, and partnering with people leaders to drive performance, this is for you.

Requirements

Strong Excel, SQL and Google Sheets skills, comfort with working in ambiguity
A structured thinker who can move from raw data to recommendation
Excellent written communication and the ability to influence without authority
High ownership, low ego, and a bias toward action

Nice To Haves

New grad or 1-2 years of experience in operations, analytics, or people analytics role
Experience in HR, consulting, or fast-growth tech is a plus

Responsibilities

Analyse workforce data across hiring, retention, performance, and capacity to surface insights that shape strategy
Build and maintain dashboards and reporting that help leaders make faster, better people decisions
Streamline and document core P&P processes (onboarding, performance cycles, compensation reviews)
Support headcount planning, role mapping, and organisational design across CGA's global footprint
Partner with the People team on systems, tooling, and automation to reduce manual work
Run ad hoc analysis on anything from teacher utilisation to engagement survey results