Operations Analyst I

Dutch Ridge Consulting Group•Washington, DC
•Onsite

About The Position

The Operations Analyst I performs analytical, clerical, and administrative duties to help the organization operate efficiently. The role supports data analysis and reporting, document and database management, management scheduling, meeting and event coordination, personnel and administrative processing, records management, and office operations. The position is based on-site daily in Washington, D.C., and requires an active Top Secret clearance.

Requirements

  • Active Top Secret clearance.
  • High school diploma and three years of general office experience; a bachelor's degree from an accredited university or college or relevant training may be substituted for experience.
  • Knowledge and experience using Microsoft Office Suite, specifically PowerPoint, Excel, and Word.
  • Ability to communicate orally and in writing.

Responsibilities

  • Participate in ad hoc data projects and analyses that produce actionable recommendations.
  • Collect data and run basic reports in response to inquiries.
  • Enter required data accurately into databases, documents, and spreadsheets.
  • Create, customize, prepare, and maintain presentations, briefing charts, and documents using computer software and other presentation materials.
  • Review and modify correspondence for internal consistency and conformance.
  • Maintain management calendars, make appointments, and arrange meetings based on schedules and current issues.
  • Coordinate and support organizational meetings and special events, including amenities, accommodations, visit requests, and collection of funds.
  • Arrange meeting accommodations, record lunch requests for outside guests, notify attendees, coordinate video teleconference requirements, and manage other meeting or project requirements.
  • Obtain and deliver read-ahead materials for management meetings and distribute them to attendees.
  • Maintain conference room reservation schedules for meetings, visits, and appointments.
  • Maintain office databases, including organizational charts, personnel accountability, travel, training, and budget data; enter and maintain professional data.
  • Serve as records manager and maintain office files.
  • Collect, review, and archive forms, including leave requests, employee work schedules, and telework applications, and enter data into the timekeeping system for branch chief review.
  • Organize electronic materials, presentations, and documents using databases, servers, and SharePoint sites.
  • Prepare property turn-ins.
  • Prepare, review, and process training requests, travel vouchers, conference requests, personnel documents, and technical report staffing for compliance with policy and procedures before authoritative signature.
  • Gather completed personnel documents and deliver document packages for personnel actions involving civilians, contractors, students, guest researchers, and others.
  • Respond to administrative queries and taskers by established deadlines, maintain accurate disposition records, and inform action officers of results.
  • Receive and screen visitors and phone calls; answer the office manager telephone line professionally, take messages, and refer callers and visitors to appropriate staff.
  • Operate shared office equipment and submit repair requests as needed.
  • Follow provided standard and internal operating procedures related to personnel accountability, security, and safety.
  • Prepare and review correspondence for grammar, tone, accuracy, clarity, and formatting; make corrections and retype as necessary.
  • Participate in Integrated Product Teams or groups developing administrative process and procedure changes or improvements.
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