Operations Analyst I
About The Position
SetPoint Medical’s Operations Analyst leads and maintains Operations projects and records, primarily supporting the Operations team while working across departments as needed. The role supports the Finance team by managing accounts payable, maintaining company agreements, and assisting with ERP-related tasks. It requires effective communication, the ability to work under pressure and follow tasks through to completion, and strong cross-functional collaboration in a fast-paced start-up environment. The position may be filled at the Operations Analyst I or II level depending on experience, scope, and demonstrated competencies. An Analyst I performs daily operational tasks, follows established procedures, and supports departmental initiatives with moderate guidance. An Analyst II works independently on operational activities, resolves moderately complex issues, and participates in process-improvement initiatives. The position reports to the VP Operations and is based at SetPoint Medical’s headquarters in Valencia, California, with minimal travel opportunities based on interest and business needs. SetPoint Medical is a commercial-stage medical technology company focused on improving care for people living with chronic autoimmune diseases.
Requirements
- Bachelor’s degree in business administration, Operations Management, or an equivalent combination of education and relevant work experience.
- 1–4+ years of relevant experience, depending on level.
- Experience in operations or accounts payable, preferably in the medical-device or another highly regulated industry.
- Demonstrated knowledge of FDA regulations and ISO 13485 standards for medical devices.
- Experience with ERP systems, preferably systems used in medical-device manufacturing.
- Strong analytical, organizational, and problem-solving skills, including the ability to manage multiple priorities independently and collaboratively.
- Strong attention to detail and commitment to accuracy, quality, and consistency.
- Excellent written and verbal communication skills and ability to collaborate with internal departments and external partners.
- Ability to identify process-improvement opportunities and contribute to operational efficiency and scalability.
- Advanced proficiency in Microsoft 365 applications, including Excel, Word, Outlook, and Zoom.
- Ability to adapt to changing business needs, learn new systems and processes, and work effectively in a growing commercial organization.
- Commitment to professionalism, integrity, confidentiality, and ethical business practices.
- Basic understanding of medical terminology and ability to interpret technical specifications related to medical devices.
- Must be able to lift up to 15 pounds at times.
- Must have and maintain authorization to work in the United States.
Nice To Haves
- Minimal travel opportunities may be available based on interest and business need.
Responsibilities
- Maintain organized records of executed supplier agreements and company contracts, ensuring proper documentation, accessibility, and compliance.
- Liaise between internal departments and external suppliers to support timely communication, issue resolution, and continuity of operations.
- Manage the accounts payable cycle, from invoice receipt through payment coordination, and resolve discrepancies as needed.
- Support implementation and ongoing compliance of operational processes and procedures with ISO 13485, FDA QSR standards, and company policies.
- Draft purchase requisitions against released documentation in accordance with company policies and quality requirements.
- Prepare and process purchase orders, verify specifications and prices, and obtain required approvals.
- Verify receipt of items against orders and resolve discrepancies with suppliers.
- Lead assigned Operations projects and drive process improvements and operational efficiency.
- Identify opportunities to streamline purchasing, accounts payable, supplier coordination, and other operational processes.
- Coordinate outbound shipments to vendors with internal teams and external vendors, ensuring timely delivery, accurate documentation, and compliance with medical-device transportation regulations.
- Manage vendor relationships, including requesting quotes and samples and maintaining a supplier network.
- Coordinate purchase requisitions and purchase orders, verifying specifications, pricing, approvals, purchasing-policy alignment, and operational needs.
- Collaborate across departments to support operations throughout the product lifecycle.
- Maintain knowledge of industry practices, regulatory requirements, and operational best practices through ongoing professional development.
- Perform other duties and responsibilities as assigned to support departmental and company needs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
