Operations Admin/Customer Service- 3:30 PM Start

Pitt Ohio•Cincinnati, OH

4d•Onsite

About The Position

PITT OHIO is hiring an Operations Admin/Customer Service employee at its Cincinnati, Ohio location. This role supports transportation operations and customer service by communicating with internal and external customers, entering data, processing paperwork and invoices, and assisting with load and compliance documentation. The position works Monday through Friday, starts at 3:30 PM, and may have varying hours based on department needs. No weekend hours are required, and minimal overtime is expected. The work is primarily office-based and sedentary, with frequent walking and standing. The employee may need to lift up to 25 pounds, use close visual acuity for computer and document work, and regularly use manual dexterity for typing and other repetitive hand movements. The work environment may be noisy, dusty, fast-paced, and subject to interruptions, although the listed office noise level is quiet to moderate. The position requires communication by phone and interaction with supervisors, drivers, dock workers, and customers.

Requirements

Command of the English language to communicate effectively with internal and external customers.
Excellent interpersonal communication skills.
Problem-solving and analytical ability.
Competency and proficiency with Microsoft Office software products.
Strong typing and ten-key skills.
Ability to work flexible hours and with little or no supervision.
Ability to work productively in a potentially noisy, dirty, fast-paced environment with many interruptions.
Ability to perform primarily sedentary work, walk and stand frequently, and lift up to 25 pounds.
Ability to perform work requiring close visual acuity, manual dexterity, repetitive wrist, hand, and finger motions, and talking and hearing.

Nice To Haves

Previous experience in the transportation industry and/or customer service.
Experience with hazardous materials or workers’ compensation.

Responsibilities

Communicate by telephone, email, and fax with internal and external customers about freight charges, pickups, tracing, tracking, and proof of delivery.
Enter data, including scanning bills, P&D entry, fuel mileage, SDC'ing freight bills, and payroll.
Process paperwork and invoices, and monitor checks and cash for accounts receivable and accounts payable.
Help process and monitor paperwork and hazardous-material information for loads arriving at or departing from the facility.
Interact with and support supervisors, drivers, and dock workers.
Assist with monitoring and compliance in areas including new hires, safety, P&D, OS&D, payroll, and accounts payable.
Adapt to changing job duties and perform other essential tasks as assigned.