About The Position

Provide administrative support to the Operations department, primarily coordinating district travel, maintaining accurate records and documentation, and supporting daily operational activities. The role arranges travel accommodations and transportation, coordinates schedules and logistics, maintains departmental records, and assists with other administrative tasks supporting district and management needs. The position also supports Human Resources by maintaining personnel records, processing routine employee information and status changes, coordinating testing and training logistics, and assisting with onboarding and other employee-related administrative activities. Additional duties include general office support, reception-area and phone coverage as needed, maintaining confidentiality, and providing professional, responsive service to employees, management, and visitors. The role is based in Odessa, Texas, and requires the employee to live locally.

Requirements

  • High school diploma or recognized equivalent.
  • At least two years of experience in an administrative, clerical, office-support, or related role.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Strong organizational skills, including the ability to set priorities, manage multiple tasks, and meet deadlines.
  • Strong attention to detail and commitment to accuracy in recordkeeping, information processing, and administrative tasks.
  • Ability to work independently, exercise good judgment, and complete assignments with minimal supervision.
  • Strong written and verbal communication skills and the ability to communicate professionally with employees, management, visitors, and external contacts.
  • Ability to maintain strict confidentiality and appropriately handle sensitive employee and company information.
  • Ability to read, understand, and interpret routine reports, forms, policies, and other business documents.
  • Ability to learn and effectively use company systems, processes, and procedures.
  • Demonstrated ability to provide professional and responsive customer service.
  • Must live locally in the Odessa, Texas area.

Nice To Haves

  • Previous administrative experience supporting Operations, Human Resources, or other business functions.
  • Experience coordinating business travel, managing travel expenses, or providing logistical support.
  • Two or more years of college or other post-secondary education.
  • Experience with HRIS, employee records, applicant tracking systems, travel platforms, or other business and administrative systems.
  • Experience working in a fast-paced office or field-support environment.
  • Strong organizational, communication, and time-management skills, including the ability to manage multiple priorities and maintain confidential information.

Responsibilities

  • Coordinate district travel arrangements for employees and management, including transportation and lodging bookings, itinerary changes, and travel assistance.
  • Reconcile the district Business Travel Account and maintain accurate records and supporting travel-expense documentation.
  • Support Operations management and field locations by coordinating activities, responding to routine inquiries, maintaining documentation, and directing requests to appropriate resources.
  • Provide reception-area coverage and handle office phone responsibilities, including greeting visitors, answering and directing calls, and providing general office assistance.
  • Provide administrative support to the Human Resources department and HR Manager, including preparing, processing, organizing, and maintaining employee documentation and personnel records.
  • Process new hires and rehires in accordance with NDUSA policies and procedures.
  • Maintain the weekly schedule for on-site interviews and training classes, and provide administrative and logistical support for these activities.
  • Coordinate and track pre-employment requirements, including drug screens, physicals, fit testing, background checks, and other required testing or documentation.
  • Process rig personnel status changes through the Portal, including transfers, promotions, demotions, hires, rehires, and terminations; submit personal-information changes as required.
  • Maintain organized personnel files and confidential Human Resources records for the assigned district.
  • Assist with routine Human Resources compliance activities and maintain documentation in accordance with company policies, procedures, and applicable regulatory requirements.
  • Respond to routine inquiries about unemployment benefits, employment verification, and other administrative Human Resources matters, escalating questions as appropriate.
  • Perform other administrative duties and provide cross-functional support to Operations and Human Resources as needed.
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