Operation Program Manager
About The Position
The Operation Program Manager leads customer-facing, cross-functional AI server programs throughout the product lifecycle, from New Product Introduction (NPI) through production ramp, mass production, sustaining operations, and end-of-life (EOL). The role serves as the internal program owner and primary customer interface for assigned programs, coordinating Engineering, Manufacturing, Quality, Supply Chain, Procurement, Planning, Logistics, and Operations to support product launches, production execution, delivery performance, quality, and customer satisfaction. The manager develops and oversees integrated schedules, milestones, deliverables, build plans, risks, recovery plans, and status reporting. The role monitors program and factory performance, leads escalations and issue resolution, and supports engineering changes, continuous improvement, customer visits, audits, and sustaining/RMA activities. Foxconn is an equal opportunity employer committed to diversity and inclusion. The company also describes a commitment to environmental sustainability in its manufacturing processes.
Requirements
- Bachelor's degree in Engineering, Business Administration, Supply Chain Management, or a related field.
- 4–7 years of program management, project management, operations, engineering, or supply chain experience in electronics manufacturing, technology, or related industries.
- Demonstrated experience leading customer-facing programs from NPI through production ramp, mass production, and sustaining operations in a fast-paced manufacturing environment.
Nice To Haves
- Master's degree in Engineering, Business Administration (MBA), Supply Chain Management, or a related field.
- Experience with AI server, rack integration, high-performance computing products, ODM/OEM manufacturing models, engineering change management, manufacturing readiness, and global cross-functional teams.
Responsibilities
- Lead customer-facing, cross-functional AI server programs from NPI through production ramp, mass production, sustaining operations, and EOL, serving as the internal program owner and primary customer interface.
- Develop and manage integrated program schedules, milestones, deliverables, build plans, risks, recovery plans, and executive/customer status reporting to meet schedule, delivery, quality, cost, capacity, and readiness commitments.
- Coordinate Engineering, Manufacturing, Quality, Supply Chain, Procurement, Planning, Logistics, and Operations teams to drive prototype, validation, pilot, and NPI builds through production release and operational readiness.
- Monitor program and factory performance, including capacity, material readiness, build execution, on-time delivery, yield, cycle time, quality, inventory, and cost; lead escalations and cross-functional issue resolution through closure.
- Drive engineering changes, continuous improvement, customer visits, audits, and sustaining/RMA activities to improve program execution, manufacturing performance, and customer satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
