Open Access Coordinator

U. S. Digestive Health • Lansdale, PA

6d

About The Position

Under the direction of the Open Access Supervisor and Manager, the Open Access Coordinator works on Open Access referrals and recall lists to help patients schedule through the USDH Open Access Program. The role operates in a professional medical office environment and uses standard office equipment. It is a full-time position with an eight-hour shift Monday through Friday; weekends are not required. Some intermittent travel may be required for training. The employee must be authorized to work in the United States for any employer.

Requirements

• High school diploma or GED equivalent.
• Excellent customer service.
• Ability to work cooperatively with managers and peers.
• Excellent oral and written communication skills.
• Must be authorized to work in the United States for any employer.

Nice To Haves

• Medical office experience preferred.
• Bilingual ability is a plus.
• Microsoft Office skills, including Outlook, Teams, and Excel, preferred.
• Previous EPIC experience preferred.

Responsibilities

• Receive referrals and use a contact cadence—including calls, text messages, MyLGHealth messages, and letters—to help patients schedule through Open Access.
• Work recall lists using a contact cadence—including calls, text messages, MyLGHealth messages, and letters—to help patients schedule through Open Access.
• Receive and distribute medical screening forms to the Open Access team.
• Monitor incoming text messages to the Open Access team and distribute or respond to them as appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED