Onsite Manager

P&S Transportation•Moneta, VA

3d•Onsite

About The Position

The Onsite Manager meets customer expectations through customer service, order processing, and fulfillment while managing the daily activities of driver personnel. The role coordinates driver assignments and load execution, supports driver safety and compliance, develops carrier relationships, and communicates with customers, carriers, managers, and team members. This is a salaried position; career progression is not guaranteed.

Requirements

Good oral and written communication skills for interacting with customers, drivers, and team members in person and by telephone.
Customer-service-oriented and team-oriented approach.
Good organizational skills and ability to manage multiple tasks simultaneously.
Ability to work a flexible schedule when needed, including weekends, evenings, and holidays.
High school diploma with 1–3 years of transportation dispatching experience.
Strong computer skills, especially with transportation management systems (TMS).
Experience with Microsoft Office Suite, including Outlook, Word, and Excel.
Strong time-management skills.
Highly organized and detail-oriented.

Nice To Haves

Four-year degree from an accredited college or university, preferably in Supply Chain Management.
Experience with McLeod TMS.

Responsibilities

Communicate with drivers and the customer.
Use McLeod operating software to assign work to drivers nationwide.
Direct drivers’ daily activities in designated territories or dedicated operations, in accordance with company policies, procedures, and business objectives.
Guide drivers on compliance with applicable local, state, and federal trucking regulations.
Help ensure drivers are safe and productive and deliver on time.
Counsel drivers and assist with over-the-road issues.
Help drivers keep important documents current, including driver’s licenses, random drug tests, and physicals.
Develop the existing carrier base by building relationships.
Maintain a thorough understanding of carriers and the equipment portfolio.
Document and retain relevant carrier information.
Book loads based on commitments and required needs.
Arrange load pickups and deliveries with carriers.
Resolve issues that arise during load execution.
Communicate with customers, carriers, managers, and team members.
Adapt to market sensitivities.
Provide reporting as requested by the customer.