Onsite Community Manager

Associa•Myrtle Beach, SC

6d•Onsite

About The Position

Waccamaw Associa is hiring an Onsite Community Manager for its community association in Myrtle Beach, South Carolina. This onsite role oversees office, administrative, maintenance, and capital improvement projects. The manager serves as a liaison among homeowners, the Board of Directors, committee members, association management staff, maintenance vendors, and contractors.

Requirements

At least 2 years of community association experience.
Knowledge of the Association Board of Directors and General Manager roles, and how they interface with homeowner requests.
Customer-service-driven and team-oriented approach.
Ownership, initiative, proactive communication, and willingness to offer ideas and solutions that improve processes, create efficiencies, and reduce expenses.
Ability to interpret financials and create budgets, including balance sheets, income statements, operating expenses, reserve studies, delinquency reports, and variance analyses.
Effective project management skills, including the ability to prioritize and manage multiple projects at different stages and communicate with all involved parties.
Excellent written and spoken communication skills and effective conflict-resolution techniques.

Responsibilities

Implement Board policy and directives within the scope of the management agreement, and work with the Board on strategic initiatives, policy governance, and association projects.
Walk and inspect the community, ensuring it is well maintained and that the Code, Compliance, Rules, and Regulations are followed.
Issue violation notices to homeowners and follow up to ensure corrections are made.
Meet and greet homeowners, residents, Board members, maintenance vendors, and contractors.
Research and respond to inquiries in person, by phone, and by email.
Enter and update database information and record and track documents and other information.
Create and manage budgets; review financial reports and interpret balance sheets, income statements, operating expenses, and reserves.
Submit RFPs, manage bidding and vendor selection, develop vendor relationships, and manage capital projects.
Prioritize maintenance requests and work orders, and schedule and coordinate onsite maintenance vendors and contractors.
Prepare Board packages and coordinate and schedule monthly and annual Board meetings.
Create and send weekly mass communications by mail and email to homeowners about onsite maintenance, HOA guidelines, and community events.
Assist homeowners with architectural review forms and follow up with homeowners about the Board’s decision.
Complete other projects as assigned.