Onsite Administrative Assistant

Associated Asset Management (AAM)•Chandler, AZ

3d•Onsite

About The Position

Solera Chandler is seeking a friendly, organized, and service-oriented Onsite Administrative Assistant to support the day-to-day needs of its 55+ active adult community in Chandler, Arizona. The position works closely with the General Manager and provides responsive, professional assistance to homeowners and HOA Board members. It supports administrative functions, assists residents, and helps keep the community office running smoothly. Solera Chandler is a homeowner-controlled community of 1,149 homes with resort-style amenities, including a recreation center, fitness facilities, swimming pools, pickleball and tennis courts, social and activity spaces, an 18-hole golf course, and an onsite restaurant.

Requirements

Ability to multitask and process large volumes of administrative and customer requests while maintaining attention to detail.
Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
Strong organization and tracking skills.
Ability to work efficiently in a fast-paced, demanding environment.
Proficiency with computer programs and database systems, including Microsoft Office, internet, and email systems.
Ability to interact and work positively and effectively with homeowners and staff at all levels.
Advanced verbal and written communication skills.
Superior customer service skills and phone etiquette.
Ability to collaborate and cooperate within the department and with other departments.

Responsibilities

Perform administrative duties that support enforcement of community Covenants, Compliance & Regulations (CC&Rs), and provide administrative support and other assistance as directed to the On-site General Manager and other on-site staff.
Develop working relationships with community board members, committee members, and homeowners.
Provide customer service and resolve problems by phone and in person with board members and residents.
Maintain calendars and appointments, compose correspondence, and create and maintain database information.
Arrange meetings, including times and locations, and prepare correspondence notifying the relevant parties.
Assist with inspections of community common areas according to AAM’s management contract.
Work with vendors to provide direction and collect bids as directed by the manager.
Perform general accounting duties, including some accounts payable, accounts receivable, invoice coding, and billing.
Maintain accurate and current association records.
Perform other duties as directed by management staff.