Administrative Assistant, Onsite
About The Position
Del Webb Point Hope is seeking an onsite Administrative Assistant to support the Community Manager, residents, HOA Board members, and onsite staff. The role provides daily customer service and administrative assistance to help community operations run smoothly. Duties include answering phone lines, supporting staff and management, managing the front entrance and reception desk, greeting visitors and homeowners, and cleaning or sanitizing work areas and facilities as needed. The position is based in a community with a clubhouse, fitness center, pools, gathering spaces, sports courts, and walking and biking trails.
Requirements
- Ability to multitask and process large volumes of administrative and customer-request items with attention to detail.
- Ability to handle simultaneous tasks, establish priorities, and meet deadlines.
- Strong organization and tracking skills.
- Ability to work efficiently in a fast-paced, demanding environment.
- Proficiency with computer programs and database systems, including Microsoft Office, internet, and email systems.
- Ability to interact and work positively and effectively with homeowners and staff at all levels.
- Advanced verbal and written communication skills.
- Strong customer service skills and phone etiquette.
- Ability to work collaboratively and cooperatively within the department and with other departments.
Responsibilities
- Answer phone lines and provide administrative support to management and onsite staff.
- Manage the front entrance and maintain the reception desk; greet visitors and homeowners by phone and in person.
- Clean and sanitize work areas and facilities as needed.
- Perform administrative duties supporting enforcement of community Covenants, Compliance & Regulations (CC&Rs), as well as other tasks directed by the Onsite Community Manager and staff.
- Develop working relationships with community board members and homeowners.
- Provide customer service and resolve problems through phone and face-to-face interactions with board members and residents.
- Maintain calendars and appointments, compose correspondence, and create and maintain database information.
- Arrange meetings, including coordinating times and locations, and prepare correspondence to notify participants.
- Assist with inspections of community common areas according to AAM’s management contract.
- Work with vendors to provide direction and collect bids as directed by the manager.
- Perform general accounting duties, including accounts payable, accounts receivable, invoice coding, and billing.
- Maintain accurate and current association records.
- Perform other duties as directed by management staff.
- Assist with event or meeting setup and breakdown as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
