Administrative Assistant, Onsite

AAM Brand•Charleston, SC

1d•Onsite

About The Position

The Administrative Assistant provides onsite support to the Community Manager, other staff, homeowners, and HOA Board members at Del Webb Point Hope in Charleston, South Carolina. The role delivers daily customer service, supports community operations, manages reception and phone lines, and provides a range of administrative and basic accounting services. The position also supports community inspections and meetings and may assist with event setup and breakdown.

Requirements

Ability to multitask and process large volumes of administrative and customer-request items while maintaining attention to detail.
Ability to manage multiple tasks, establish priorities, and meet deadlines.
Strong organization and tracking skills.
Ability to work efficiently in a fast-paced, demanding environment.
Proficiency with computer programs and database systems, including Microsoft Office, internet, and email systems.
Ability to interact and work positively and effectively with homeowners and staff at all levels.
Advanced verbal and written communication skills.
Strong customer service skills and phone etiquette.
Ability to work collaboratively and cooperatively within the department and with other departments.

Responsibilities

Answer phone lines, greet visitors and homeowners, manage the front entrance, and maintain the reception desk.
Provide administrative support to the On-site Community Manager and other onsite staff, including tasks related to enforcing community Covenants, Compliance & Regulations (CC&Rs).
Build working relationships with community board members and homeowners.
Provide customer service and resolve problems through phone and face-to-face interactions with board members and residents.
Maintain calendars and appointments, compose correspondence, and create and maintain database information.
Arrange meetings, including times and locations, and prepare correspondence to notify participants.
Assist with inspections of community common areas according to the management contract.
Work with vendors to provide direction and collect bids as requested by the manager.
Perform general accounting duties, including accounts payable, accounts receivable, invoice coding, and billing.
Maintain accurate and current association records.
Clean and sanitize the work area and facilities as needed.
Help set up and break down events or meetings as needed.
Perform other duties as directed by management staff.