Online Shopper (Part-Time)

Festival Foods•Madison, WI

1d•Onsite

About The Position

Festival Foods is hiring a part-time Online Shopper in Madison, Wisconsin, to support its Click N Go online grocery service. The role involves selecting fresh, high-quality products according to guests’ notes and preferences, preparing orders for pickup, and providing friendly, helpful service. Morning availability is required, including availability from 6 a.m. to 1 p.m. The position is part-time, less than 28 hours per week; schedules may include mornings, afternoons, evenings, weekends, and holidays. The work environment can include hot and cold conditions. The role requires frequent lifting of up to 25 pounds and lifting up to 50 pounds several times throughout the day, as well as bending, kneeling, standing for extended periods, and manually moving, carrying, pushing, or pulling heavy objects and materials. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. Festival Foods is a Wisconsin grocer operating more than 40 full-service supermarkets and emphasizes guest service, community involvement, and an inclusive workplace.

Requirements

Strong attention to detail and ability to work independently.
Friendly and helpful attitude, with a focus on guest service.
Computer skills and ability to navigate online ordering platforms.
Ability to adapt to changing tasks throughout a shift.
Valid liquor license or willingness to obtain one.
Morning availability, including 6 a.m. to 1 p.m.
Ability to work in hot and cold environments.
Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day.
Ability to bend, kneel, and stand for extended periods.
Ability to manually move, lift, carry, push, and pull heavy objects and materials.

Responsibilities

Select products for online grocery guests, following their notes and preferences.
Organize and stage orders while maintaining product quality and freshness.
Suggest substitutions when needed and communicate updates to guests.
Greet guests, retrieve and load their orders, and provide excellent service.
Keep the Online Grocery area clean and organized.
Assist guests with questions in-store and online.
Help with other roles as needed after fulfilling orders.
Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
$1-per-hour premium for part-time store associates on Sundays and select holidays.
Schedules provided two weeks in advance.
Vision insurance eligibility for part-time and full-time associates.
Two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program (EAP).
LEAPCare Care Coaches offering confidential support.
401(k) plan with an annual discretionary company match.