Americraft - Inside Sales

doyouconvert.com • Boca Raton, FL

18d

About The Position

The Online Sales Consultant is the first point of contact and first impression for prospective buyers on behalf of the developer. Prospects often begin their purchasing journey online, and the consultant connects with them after they submit their information. The role provides basic information and builds enthusiasm to move prospects from initial interest toward an appointment with a Sales Consultant.

This is a new role in a rapidly growing business supporting multiple properties, with opportunities for growth for the right candidate. The consultant serves as a concierge to buyers, creating a warm, seamless handoff to the Sales Team or Rental Management Company while providing an overview of the lifestyle and benefits of owning a branded vacation residence.

Requirements

• Experience using a CRM.
• Friendly, warm, engaging phone etiquette to create a positive consumer experience.
• Comfort handling a high volume of inbound and outbound calls to leads who have requested information on the company’s websites.

Nice To Haves

• Two or more years of experience in sales roles.
• Online Sales Counselor experience.
• Homebuilding or real estate experience.
• Demonstrated experience in business-to-consumer sales over the telephone.
• Understanding of key performance metrics that lead to successful sales conversions.
• Ability to maintain flexibility, composure, and creativity in a fast-paced business growth environment.

Responsibilities

• Respond immediately to all email leads.
• Handle inbound calls with the goal of generating an on-site or virtual appointment for the Sales Team.
• Make outbound calls to database leads to generate appointments.
• Follow up consistently with online prospects to set appointments with the Onsite Sales Team.
• Act as a buyer concierge and create a warm, seamless handoff to the Sales Team or Rental Management Company.
• Provide a high-level overview of the lifestyle and benefits of owning a branded vacation residence to nurture buyer interest.
• Use simple discovery questions to identify the buyer’s area of interest.
• Provide a world-class experience for buyers and their representatives.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed