Americraft - Inside Sales

doyouconvert.com • Boca Raton, FL

16d

About The Position

The Online Sales Consultant is the first point of contact for prospective buyers and represents the developer as they begin their purchasing journey online. The role connects interested prospects with Sales Consultants by providing basic information, building enthusiasm, and generating appointments. This is a new role in a rapidly growing business supporting multiple properties, with opportunities for growth for the right candidate.

Requirements

• Experience using a CRM.
• Friendly, warm, engaging phone etiquette that creates a positive consumer experience.
• Comfort handling a high volume of inbound and outbound calls with leads who requested information on the company's websites.

Nice To Haves

• Two or more years of experience in sales roles.
• Online Sales Counselor experience.
• Homebuilding or real estate experience.
• Demonstrated experience in B2C telephone sales.
• Understanding of key performance metrics that lead to successful sales conversions.
• Ability to maintain flexibility, composure, and creativity in a fast-paced business-growth environment.

Responsibilities

• Respond immediately to all email leads.
• Handle inbound calls with the goal of generating on-site or virtual appointments for the Sales Team.
• Make outbound calls to database leads to generate appointments.
• Follow up consistently with online prospects to set appointments with the Onsite Sales Team.
• Serve as a concierge to buyers and provide a warm, seamless handoff to the Sales Team or Rental Management Company.
• Provide a high-level overview of the lifestyle and benefits of owning a branded vacation residence to nurture prospective buyers' interest.
• Use simple discovery questions to identify buyers' areas of interest.
• Provide a world-class experience for buyers and their representatives.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed