Online Retail Coordinator

Culver Academies • Culver, IN

4d

About The Position

The Online Retail Coordinator manages e-commerce operations for the Culver Eagle Outfitters Store, inventory systems, and merchandise flow. The role ensures inventory accuracy across retail locations and online channels, supports efficient product movement, and assists with daily store operations.

The coordinator manages the Shopify online store, including product setup, inventory updates, descriptions, and imagery; oversees order fulfillment, shipping, and returns; and responds to online customer inquiries. The position maintains inventory across the Culver Eagle Outfitters Store, Culver Museum & Gift Shop, the seasonal Woodcraft Store during Summer Camp, and the integrated e-commerce platform. It also supports customer service and operations at multiple retail locations and special events, helps maintain safety and loss-prevention practices, and assists with policies and procedures. Occasional evenings and weekends are required based on operational needs. The role requires frequent lifting of up to 50 pounds.

Requirements

• Administrative and bookkeeping skills, with a strong aptitude for numbers, inventory accounting and management, and safe cash-handling procedures.
• Excellent administrative, organizational, and problem-solving skills.
• Highly developed computer skills and high competency with Excel, Word, and related software.
• Strong customer service and communication skills, with the ability to build relationships.
• Ability to lift 50 pounds frequently.

Nice To Haves

• Bachelor's degree in a related field or equivalent experience is preferred.
• Experience using Shopify is desired.

Responsibilities

• Manage and maintain the Shopify online store, including product setup, inventory updates, product descriptions, and imagery.
• Oversee order fulfillment, shipping, and returns to ensure accuracy and timeliness.
• Provide customer support for online questions about products, shipping, and returns.
• Maintain accurate inventory across all retail locations and the integrated e-commerce platform.
• Manage daily merchandise receiving and enter inventory accurately into systems supporting point-of-sale, e-commerce, and accounting.
• Maintain inventory accuracy through monthly cycle counts and annual physical inventories.
• Ensure proper product flow from receiving through stocking and fulfillment.
• Provide customer service to students, faculty, staff, and other stakeholders.
• Support store opening and closing responsibilities and maintain store appearance and cleanliness.
• Assist with operations across multiple retail locations and special events.
• Support compliance with safety, loss-prevention, and inventory control practices.
• Assist with developing and implementing policies and procedures.
• Prepare merchandise, personal care and school supplies, and food and drinks for cycle counts and physical inventories.
• Perform cash register duties as required.
• Work at other campus store locations and events as requested.

What This Job Offers

• Job Type: Full-time