Online Retail Coordinator

Culver Academies • Culver, IN

4d • Onsite

About The Position

The Online Retail Coordinator manages e-commerce operations for the Culver Eagle Outfitters Store, inventory systems, and merchandise flow. The role ensures inventory accuracy across retail locations and online channels, supports efficient product movement, and assists with daily store operations. This is an on-site position in Culver, Indiana, not a remote job.

The coordinator manages the Shopify online store, including product setup, inventory updates, descriptions, and imagery; oversees fulfillment, shipping, and returns; and responds to online customer inquiries. The position also oversees inventory across several retail locations and the e-commerce platform, handles merchandise receiving and system entry, maintains inventory accuracy through cycle counts and annual inventories, supports store operations and customer service, and helps ensure compliance with safety, loss-prevention, and inventory-control practices. Occasional evenings and weekends are required based on operational needs.

Requirements

• Administrative and bookkeeping skills, with a strong aptitude for numbers, inventory accounting and management, and safe cash-handling procedures.
• Excellent administrative, organizational, and problem-solving skills.
• Highly developed computer skills and high competency with Excel, Word, and related software.
• Ability to build relationships using strong customer-service and communication skills.
• Ability to lift 50 pounds frequently.

Nice To Haves

• Bachelor's degree in a related field or equivalent experience.
• Experience using Shopify.

Responsibilities

• Manage and maintain the online store using Shopify, including product setup, inventory updates, descriptions, and imagery.
• Oversee order fulfillment, shipping, and returns to ensure accuracy and timeliness.
• Provide customer support for online questions about products, shipping, and returns.
• Oversee and maintain accurate inventory across the Culver Eagle Outfitters Store, Culver Museum & Gift Shop, seasonal Woodcraft Store during Summer Camp, and integrated e-commerce platform.
• Manage daily merchandise receiving and accurately enter merchandise into inventory systems supporting point-of-sale, e-commerce, and accounting systems.
• Maintain inventory accuracy through monthly cycle counts and annual physical inventories.
• Ensure proper product flow from receiving through stocking and fulfillment.
• Provide customer service to students, faculty, staff, and other stakeholders.
• Support store opening and closing responsibilities.
• Maintain store appearance and cleanliness standards.
• Assist with operations across multiple retail locations and special events.
• Ensure compliance with safety, loss-prevention, and inventory-control practices.
• Assist with implementing and developing policies and procedures.
• Prepare merchandise, personal care and school supplies, and food and drinks for cycle counts and physical inventories.
• Perform cash register duties as required.
• Work at other campus store locations and events as requested.

Benefits

• Medical insurance, with a Health Savings Account available.
• Dental insurance.
• Vision insurance.
• Free on-site health clinic, including various free generic medications.
• Life insurance.
• 403(b) retirement account with a generous company match.
• One hour of paid fitness time per week.
• 10 paid holidays.
• Paid vacation time after a 60-day orientation period.
• One free meal in the dining hall during the workday.
• Discount at the Campus Store and Uniform Shop.
• Tuition remission program and scholarship opportunities for eligible children attending the schools and camps.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed